Enquire about Economy X

Please include any relevant details to your enquiry such as flight date and route.

If you would like to request a refund or re-issue of a gift certificate for economy X due to reasons such as a disrupt or seat change done by Virgin Australia , please complete the form fields below. 

Please provide the details below for the flight relating to your refund. If multiple flights or passengers were impacted,please complete for the first flight and further details in the other comments field below.