Important Information

Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. Call volumes are higher than usual. If you're not travelling in the next 7 days, please call back at a later time.



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Step 1 - Log into GSO System

  • The URL link then directs you through to Double Log In

Step 2 - Select Multi Origin under trip details


laptop showing Select Multi Origin under trip details

Step 3 - Enter in Event Name and Destination


laptop showing adding Enter in Event Name and Destination

  • Add in Main Destination, with Origin Points and Travel Dates. 
  • Enter Passenger Information – Adults / Children / Infant
  • Select Compartment Type – example Economy

Step 4 - Select - Add another origin - to add in further sectors


laptop showing Add another origin

Step 5 - Enter in Group Name – Ensure this is in alpha characters only


laptop showing enter in Group Name

  • When entering Group Name ensure you put in the type of group as the first word in the Name – example EVENT ABC, or SPORT MMM School
  • Select Group Type and Reason for Travel – This drives the Terms and Conditions and should be selected correctly (Group Type and Reason for Travel should be the same)

Step 6 - Search Flights



HINT: You can continue to request new quotes while the previous ones are processing. You will be notified by a red number on your Notification Bell in the top right hand corner when a request is ready to be viewed or completed.

Step 7 - Select Flights by selecting the Select Option Button on the right side


laptop showing Select Flights using the select option button

  • Select ALL flight options on the page – you will note the yellow band at the top of the page will highlight which flight selection you are in.

Step 8 - Continue until you can select Preview Offer Button



  • Continue until you can select Preview Offer
  • Only the schedule is displayed until the final flight is selected and returned

Step 9 - Multi Origin returned offer


Step 10 - Save the Returned Offer, Edit Flights or Download Offer


laptop showing saving the Returned Offer

Step 11 - Once offer has been saved you can retrieve offer from Action Queue



  • Download, Edit or View offer from Action Queue

Step 12 - You can reject the offer, and complete the reject comments