IMPORTANT INFORMATION

Total Ban on Samsung Galaxy Note 7 Devices

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Travel Alerts

Total ban on Samsung Galaxy Note 7 devices

From Sunday 16 October 2016, Samsung Galaxy Note 7 devices can no longer be carried on Virgin Australia flights. This is due to safety concerns around the device and follows the implementation of a ban by the U.S. Department of Transportation.

Guests travelling on Virgin Australia services must comply with this ban by not travelling with this device, whether on their person, in their carry on luggage or in a checked bag.

Guests are strongly advised not to bring these devices to an airport when travelling. 

We apologise for any inconvenience to our guests, but safety is always our number one priority.