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General information

Virgin Australia ground crew will require you to show all relevant travel documents at check-in. This will include a passport and may include a visa and proof of onward travel.

Guests are solely responsible for obtaining all travel documents and for complying with all laws, regulations, orders and travel requirements of countries to be flown from, into or over. The airline may refuse to carry you if we reasonably believe you will be refused entry to the destination country. For general information on passports and visas please visit your countries Foreign Affairs or State Department website.


All guests require a passport for international travel, regardless of your destination. When travelling to Australia you are required to have a passport which is valid on arrival. If you have not already applied for your passport, arrange this well in advance of your departure date. Always check your passport is valid, as some countries require passports to be valid for a certain length of time beyond your visit.


A visa is permission for a non-citizen to travel to a particular country. Visas are obtained from the issuing authority in your country, usually an embassy. Visas information and requirements for Australia can be found at the Australian Department of Foreign Affairs and Trade website.

Onward and return travel

Most countries require visitors to have proof of onward or return travel arrangements. Your itinerary may serve this purpose, and all visitors must carry proof of onward/return travel arrangements with them. Failure to do so may result in refusal of carriage and loss of fare. We recommend printing your itinerary prior to arriving at check-in. Guests should also ensure they have the right of re-entry to their return destination.

Arrival documents 

Arrival documents will be distributed by cabin crew during your flight. These should be completed and presented with your passport to the authorities at your destination.

Travel and entry requirements

To find out more about the entry requirements for the destinations that Virgin Australia fly to, visit the travel and entry requirements page.

Travel to the United States of America

Find out more about Visa and Passport requirements when travelling to the United States of America. 

Note: These are guidelines only and your individual requirements for international travel may vary. Virgin Australia recommends you contact the relevant government agency for your destination. Visa requirements are subject to change without notice.