Experience

Delta Air Lines

DeltaVirgin Australia is proud to be a Codeshare partner with Delta Air Lines – one of the world’s largest airlines.

This Trans Pacific partnership gives Virgin Australia guests access to an ever-increasing number of cities across the United States and around the globe, and the opportunity to earn frequent flyer points every step of the way.

Operating from hubs in Atlanta, Cincinnati, Detroit, Memphis, Minneapolis, New York, Salt Lake City, Amsterdam and Tokyo, Delta Air Lines offer services to 356 destinations in 65 countries, carrying more than 160 million passengers each year.

Check-in

You will need to check in with the airline operating your flight.
Note: The operating airline will be noted on your itinerary. You can also check the operating airline by viewing your booking online.

Information screens at airports will also display flight information for Virgin Australia and Delta Air Lines and provide guidance on where to check in.

Lounge Access

Velocity Platinum and Gold members receive complimentary entry into owned and operated Delta Sky Club lounges, around the world*.

SkyMiles Medallion Diamond, Platinum and Gold members receive complimentary entry into the Virgin Australia lounge network*.

* On the same day of travel only.

In-flight

Virgin Australia and Delta both offer an impressive variety of in-flight services.

To see what food and drinks, entertainment and comfort services are available, logon to Virgin Australia or Delta.

Velocity Frequent Flyer

Velocity members can earn and redeem Velocity Points and earn Status Credits when travelling on eligible Delta services.

For a full list of benefits when flying with Delta Air Lines, visit Velocity’s benefits-at-a-glance.

SkyMiles members can earn and redeem points when travelling on eligible Virgin Australia services.

Transfer Information

The following information is for guests arriving into Australia on a Delta flight, and connecting onto a Virgin Australia flight.

Arriving into Sydney with a Domestic Connection

You are required to collect your bags from the carousel and clear Customs and Quarantine. Turn left immediately after Quarantine (before entering the Arrivals Hall) and enter the Seamless Transfer Lounge. If you are booked on formal codeshare flights (one ticket for the entire journey) and holding a boarding pass for your connecting flight, please proceed to the bag drop counter; otherwise, please check in for your domestic flight at a Virgin Australia check-in counter. Here you will receive a bus pass, to use to transfer to the Domestic Terminal.

Arriving into Brisbane or Melbourne on a Delta flight operated by Virgin Australia and travelling on with a Domestic Connection

Please refer to our connections page for Virgin Australia.


The following information is for guests who have an Australian domestic departure (check-in), and need to connect through another domestic port onto an international Delta flight.

Domestic Check-in Connecting through Sydney

When you check in at an Australian domestic port, your bags will be checked through to your final destination. You will receive a transfer wallet, which contains a map of the transfer port and a bus pass to use in Sydney. Upon arriving in Sydney, make your way to the transfer lounge at Gate 46. You will then be shown downstairs to the transfer bus – which will take you to the International Terminal. Upon arriving at the International Terminal, if you are holding a boarding pass for your connecting flight, please proceed to Immigration, otherwise, please go to the check in counters for Delta Air Lines to receive a boarding pass for your international flights.

Domestic Check-in Connecting through Brisbane and travelling on a Delta Air Lines flight that is operated by Virgin Australia

When you check in at a domestic port, your bags will be checked through to your final destination. You will receive a transfer wallet, which contains a map of the transfer port and a bus pass to use in Brisbane. Upon arriving in Brisbane, proceed outside to the Air Train which will take you to the international terminal. Note: you will not be required to check in again at the International Terminal.

Domestic Check-in Connecting through Melbourne and travelling on a Delta Air Lines flight that is operated by Virgin Australia

When you check in at a domestic port, your bags will be checked through to your final destination. You will receive a transfer wallet, which contains a map of the transfer port. Upon arriving in Melbourne, please proceed to Immigration at the International Terminal. Here you will receive a boarding pass for your international flight. Note: Melbourne’s Domestic and International terminals are connected.

* This free transfer service is available to guests who have booked a formal connecting journey. If you have purchased two separate tickets, you will be required to collect your baggage and check in for your next flight at the transfer port.

 

Baggage

Baggage allowances for Virgin Australia (VA) and Delta Air Lines (DL) Codeshare flights.

Fares booked through Virgin Australia, with a VA flight number, are entitled to Virgin Australia's baggage allowances, regardless of the flight's operating carrier.

Fares booked through Delta Air Lines, with a DL flight number, are entitled to Delta's baggage allowances, regardless of the flight's operating carrier.

Note: Applies to journeys booked on a single ticket. Baggage allowances may differ for separate bookings or separate tickets.

Contact Us

For more information relating our Codeshare partnership, please contact: