Plan

International Long Haul

information International long haul definition

V Promo Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee^ USD 250 + any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable
Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee^ USD 250 + Any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable
Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
^^ Cancellations are applicable before day of departure; no refund allowed on or after day of departure; one way fares are non-refundable
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants

information International long haul definition

V Deal Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee^ USD 250 + any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable
Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee^ USD 250 + Any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable
Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
^^ Cancellations are applicable before day of departure; no refund allowed on or after day of departure; one way fares are non-refundable
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants

information International long haul definition

V Saver Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee^ USD 250 + any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable
Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee^ USD 250 + Any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable
Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
^^ Cancellations are applicable before day of departure; no refund allowed on or after day of departure; one way fares are non-refundable
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants

information International long haul definition

V Flexi Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee Allowed - local service fees may apply
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee Allowed - local service fees may apply
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants

information International long haul definition

Premium Deal Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee^ USD 250 + any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable ~
Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee^ USD 250 + Any fare difference + GCC service fee
Name Change Fee Name change not allowed
Cancel Fee^^ Ticket is non - refundable ~
Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
^^ Cancellations are applicable before day of departure; no refund allowed on or after day of departure; one way fares are non-refundable
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants
~ Anytime: Ticket is non-refundable in case of cancel/no- show. Waived for illness or death of passenger or family member.
note - reservation cancelled prior to the originally Scheduled flight retains ticket value /less applicable cancellation fee/ for up to one year from the original date of ticket issue. If the ticketed flight reservation is not cancelled prior to ticketed flight departure time rebooking is not permitted and ticket has no value. Fares on a ticket from different rules with the same or different cancellation fees - apply the highest fee of the cancelled itinerary then refund any refundable fares and the non- refundable fare amount less the cancellation fee will be returned as a non-refundable voucher for travel governed by va only. Cancellation fee does not apply to infants under 2 not occupying a seat. Illness/death waiver must be substantiated by a valid medical/death certificate.

information International long haul definition

Premium Flexi Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee Allowed - local service fees may apply
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee Allowed - local service fees may apply
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants

information International long haul definition

Business Deal Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee USD 400
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee Allowed - local service fees may apply
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants

information International long haul definition

Business Flexi Fare

Changes and Cancellations made via our Guest Contact Centre*

North America to Australia
Flight Change Fee Allowed - local service fees may apply
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50

 

North America to New Zealand
Flight Change Fee Allowed - local service fees may apply
Name Change Fee Name change not allowed
Cancel Fee

Before departure: cancellations allowed

After departure: A refund of the difference between the fare paid and the applicable fare fir transportation used less any penalty - local service fees may apply

Guest Contact Centre Service Fee# USD 50
 

Conditions

* Fees are charged per person, per booking
^ All flight changes are required at least 24 hours before scheduled time flight; permitted both before and after departure
# Guest Contact Centre (GCC) Service Fee is applicable when adding baggage to international bookings made via the Internet to make, change or cancel a booking; charged per person, per booking. Multi-city bookings and Special Service Requests which require a guest to call the GCC will have the service fee waived for new bookings only.
% Fees charged per person, per booking excluding infants