Plan

Domestic

information Domestic definition

Saver Fare

Online Changes and Cancellations*

Flight Change Fee

$60 + any fare difference

Cancel Fee

$60

Changes and Cancellations made via our Guest Contact Centre*

Flight Change Fee

$80 + any fare difference

Name Change Fee

Not permitted

Cancel Fee

$80

Refund Fee Not permitted
Baggage Service Fee# $5 per booking
Guest Contact Centre
Fare Difference^&
$15 charged per person, per journey

 Credit Card and Debit Card Surcharge**

Saver

Flexi

Business

$4.50

$4.50

$4.50

 

PayPal Surcharge***

Saver

Flexi

Business

$4.50

$4.50

$4.50

 

Conditions

  • * Change and Cancellation fees are per person per booking
  • # Baggage Service Fee is applicable when adding baggage to Internet bookings
  • ^ Guest Contact Centre fare difference is charged per person, per journey
  • & Guest Contact Centre fares are higher than Internet fares
  • ** Credit Card Surcharge is per person per sector
  • *** PayPal Surcharge is per person per sector. PayPal is not a valid form of payment at the airport.

  • Note: PayPal is not a valid form of payment when at the airport and may only be used for online payments.

 

information Domestic definition

Flexi Fare

Online Changes and Cancellations*

Flight Change Fee

Any fare difference

Cancel Fee

$80

Changes and Cancellations made via our Guest Contact Centre*

Flight Change Fee

Any fare difference

Name Change Fee

$80

Cancel Fee

$100

Refund Fee $100
Baggage Service Fee# N/A
Guest Contact Centre
Fare Difference^&
N/A

 Credit Card and Debit Card Surcharge**

Saver

Flexi

Business

$4.50

$4.50

$4.50

PayPal Surcharge***

Saver

Flexi

Business

$4.50

$4.50

$4.50

 

Conditions

  • * Change and Cancellation fees are per person per booking
  • # Baggage Service Fee is applicable when adding baggage to Internet bookings
  • ^ Guest Contact Centre fare difference is charged per person, per journey
  • & Guest Contact Centre fares are higher than Internet fares
  • ** Credit Card Surcharge is per person per sector
  • *** PayPal Surcharge is per person per sector. PayPal is not a valid form of payment at the airport.

Note: PayPal is not a valid form of payment when at the airport and may only be used for online payments.

information Domestic definition

Business Class Fare

Online Changes and Cancellations

Flight Change Fee

Any fare difference

Cancel Fee

No fee

Changes and Cancellations made via our Guest Contact Centre

Flight Change Fee

Any fare difference

Name Change Fee

No Fee

Cancel Fee

No Fee

Refund Fee No Fee
Baggage Service Fee
(Applicable when adding baggage to Internet bookings)
No Fee
Guest Contact Centre
Fare Difference
(GCC fares are higher than Internet fares)
N/A

Credit Card and Debit Card Surcharge**

Saver

Flexi

Business

$4.50

$4.50

$4.50

PayPal Surcharge***

Saver

Flexi

Business

$4.50

$4.50

$4.50

 

Conditions

  • ** Credit Card Surcharge is per person per sector
  • *** PayPal Surcharge is per person per sector. PayPal is not a valid form of payment at the airport.

Note: Business Class and Premium Economy are not available on all international short haul and domestic services. Available cabin classes and fare types will be displayed in the booking panel when you book your flight.

PayPal is not a valid form of payment when at the airport and may only be used for online payments. 

information Domestic definition

Flight Bookings Summary

Online Changes and Cancellations*

 

Saver

Flexi

Business

Flight Change Fee

$60 + any fare difference

Any fare difference

Cancel Fee

$60

$80

No Fee

Changes and Cancellations made via our Guest Contact Centre*

 

Saver

Flexi

Business

Flight Change Fee

$80 + any fare difference

Any fare difference

Name Change Fee

Not permitted

 

$80

No Fee

Cancel Fee

$80

$100

No Fee

Refund Fee

Not permitted

$100

No Fee

Baggage Service Fee#

$5

$5

No Fee

Guest Contact Centre Fare Difference^&

$15

No fare difference

Credit Card and Debit Card Surcharge**

Saver

Flexi

Business

$4.50

$4.50

$4.50

PayPal Surcharge***

Saver

Flexi

Business

$4.50

$4.50

$4.50

 

Conditions

  • * Change and Cancellation fees are per person per booking
  • # Baggage Service Fee is applicable when adding baggage to Internet bookings
  • ^ Guest Contact Centre fare difference is charged per person, per journey
  • & Guest Contact Centre fares are higher than Internet fares
  • ** Credit Card Surcharge is per person per sector
  • *** PayPal Surcharge is per person per sector. PayPal is not a valid form of payment at the airport.

Note: Business Class is not available on all international short haul and domestic services. Available cabin classes and fare types will be displayed in the booking panel when you book your flight.

PayPal is not a valid form of payment when at the airport and may only be used for online payments.