Mackay Airport Guide

At a Glance


Mackay Airport
4 East Boundary Rd
South Mackay QLD
Australia, 4740

Departure InformationVirgin Australia counters are manned 90 min before and 30 min after flight. Staff are available during these hours to process bookings and changes.
Arrival Information

Baggage carousels are located in the Arrivals Hall. Information monitors display flight carousel numbers for baggage collection points.

Baggage Services is located at the Virgin Australia Check-in counter, Ground floor.

Virgin Australia loungeThe Virgin Australia lounge is located within the Virgin Australia Terminal, at Mackay Domestic Airport through security on the ground floor.

Transport Information

ParkingRefer enquiries to Carepark P/L on (07) 4957 0206.
TaxiTaxis available outside the terminal.
Car RentalsCar hire desks are located inside the terminal. Pre book your rental and save.

Airport Facilities

ToiletsToilet and disabled toilet facilities are located throughout the airport.
Baby Change RoomsBaby change rooms are located in the Arrivals Hall.
ATMsATMs are located throughout the airport.
InternetInternet is available within the departures lounge.

Guests requiring assistance can be escorted to and from departure/arrival gates. Ask a team member for assistance.

Lost PropertyFor lost property enquiries please contact Baggage Services on (07) 4952 3355.