Cancel Booking

All bookings can be cancelled; however some bookings are non-refundable and may attract cancellations fees and surcharges. For specific information please refer to the fare rules on your itinerary.

International Long Haul

Bookings may be cancelled without fee within 24 hours of making your booking. International long haul flight bookings can only be cancelled by contacting the Virgin Australia Guest Contact Centre. 

International long haul definition

Domestic and International Short Haul

Domestic and international short haul flight bookings can be cancelled online or by contacting the Virgin Australia Guest Contact Centre.

Domestic and international short haul definitions