Australian Freight Services
Toll Air Express is the designated freight group for Virgin Australia Group of Airlines. Toll Air Express welcomes the opportunity to quote on your freight business and looks forward to developing an enduring business relationship with you. For rates and quotations please contact your local freight office on 13 15 06.
Same Day
This service gives you priority uplift, on the next available flight, for your urgent, time sensitive, deliveries.
Overnight Express
Utilises our night-time flights, to ensure that your freight reaches its destination port in time for early morning delivery.
Animal Transport
Please see Pet Transport.
Perishable Cargo
Freight that has a certain life span often comes under this category. Whether it is live mud crabs or flowers, we can ensure it will arrive at its destination on time.
Dangerous Goods
We can even help you with specialised movements such as Dangerous Goods. Please contact our team for any queries regarding this service.
Valuable Cargo
For that high value cargo that needs “safe hands” treatment.
Manuals and Documentation
Find relevant manuals for domestic freight.
Contacts
View Australian Freight services contact information.
For more information on any Australian Freight services please contact your local office on
13 15 06.
International short haul and international long haul definitions
International Freight Services
Express
When time is an issue, we offer highest priority uplift, lightning clearance times and great service.
General
What do you want us to move? Ask us how we can help uplift your cargo on the next available flight.
Perishable
Specialised handling for special cargo. Chiller or frozen facilities available.
Live Animals
We care like you care. Pressurised aircraft and “extra care” handling for all sorts of animals.
Please ensure that
- For all pets/livestock bookings see your local contact information.
- All pets have to complete quarantine requirements before travel.
- Bookings must be made two weeks prior to shipment.
- All animals to be collected from destination CTO.
- All animals to be booked by preferred "pet transport supplier".
Animal Pick-up Location
For pick-up location of your animal please see CTO contacts.
Valuable Cargo
For that high value cargo that needs “safe hands” treatment.
Contacts
For more information on any international freight services please contact your local office on 13 31 07.
International Long Haul Freight
We are pleased to announce that Virgin Atlantic Cargo have been appointed to handle our cargo product.
Virgin Atlantic Cargo’s customer focused approach has made them one of the world’s most respected international airlines, with a list of satisfied customers and awards to prove it. They don’t make promises that they can’t deliver, that’s the Virgin Atlantic Cargo difference and why we have appointed them to work as our partner for all of our international long haul cargo operations Virgin Australia. So for all your cargo needs throughout Australia, the United States and beyond, please contact the Virgin Atlantic Cargo team on the details below:
- Australia: call 1800 016 742 or email syd.cargosales@fly.virgin.com
- United States: call 1 800 828 6822 or email cargouscontactcenter@fly.virgin.com
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