Australian Freight Services
Toll Air Express is the designated freight provider for all Virgin Australia domestic services - except for those operated by Virgin Australia Regional Airlines (outlined below). For rates and quotations contact your local Toll Air Express office on 13 15 06.
Virgin Australia Regional Airlines Freight is the designated freight provider for services operated by Virgin Australia Regional Airlines on F50, F100 and A320 aircraft, between Perth and Albany, Broome, Derby (Curtin), Geraldton, Esperance, Exmouth (Learmonth), Kalgoorlie, Kununurra and Ravensthorpe. For rates and quotations, contact the Perth office on 08 9477 3360 or 08 9477 3364.
Priority uplift on the next available flight, for your urgent, time-sensitive deliveries.
Ensure that your freight reaches its destination port in time for early morning delivery.
See Pet Transport.
Guarantee that freight with a certain life span - i.e. mud crabs or flowers - arrives at its destination on time.
Specialised carriage for Dangerous Goods. Contact the relative freight provider for any queries regarding this service.
Safe-hands treatment for cargo of high value.
Manuals and Documentation
Find Manuals for domestic freight.
View Australian Freight services contact information.
International Freight Services
When time is an issue, we offer highest priority uplift, lightning clearance times and great service.
What do you want us to move? Ask us how we can help uplift your cargo on the next available flight.
Specialised handling for special cargo. Chiller or frozen facilities available.
We care like you care. Pressurised aircraft and “extra care” handling for all sorts of animals.
Please ensure that
- For all pets/livestock bookings see your local contact information.
- All pets have to complete quarantine requirements before travel.
- Bookings must be made two weeks prior to shipment.
- All animals to be collected from destination CTO.
- All animals to be booked by preferred "pet transport supplier".
Animal Pick-up Location
For pick-up location of your animal please see CTO contacts.
For that high value cargo that needs “safe hands” treatment.
For more information on any international freight services please contact your local office on 13 31 07.
International Long Haul Freight
We are pleased to announce that Virgin Atlantic Cargo have been appointed to handle our cargo product.
Virgin Atlantic Cargo’s customer focused approach has made them one of the world’s most respected international airlines, with a list of satisfied customers and awards to prove it. They don’t make promises that they can’t deliver, that’s the Virgin Atlantic Cargo difference and why we have appointed them to work as our partner for all of our international long haul cargo operations Virgin Australia. So for all your cargo needs throughout Australia, the United States and beyond, please contact the Virgin Atlantic Cargo team on the details below:
- Australia: call 1800 016 742 or email email@example.com
- United States: call 1 800 828 6822 or email firstname.lastname@example.org
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