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Virgin Blue Welcomes On Time Performance Statistics

08/03/2004

Virgin Blue has reaffirmed its position that revealing airline on-time performance (OTP) statistics is a key motivator to exceed global standards.


The Department of Transport and Regional Services has published the latest figures, with Virgin Blue being the overall leader over a three month period for on time departures of the network carriers flying to major airports.


For the November, December and January period, Virgin Blue’s average on time performance (OTP) was 87%, compared to its nearest major competitor at 85.9%.


Today’s announcement is in keeping with Virgin Blue’s promise made back in October to publish it OTP statistics for better or worse and Virgin Blue will continue to provide full transparency to the travelling public for the first time in aviation history.


Virgin Blue, Chief Executive, Brett Godfrey, said, “Our OTP in January slipped to 84.4% and while this was a little disappointing, it inspired our team to even greater heights, with our preliminary figures for February OTP coming in at a record 90.6%.”


He added, “This is a huge credit to our team who rose to the occasion to achieve this fantastic milestone and it also demonstrates the motivational impact the OTP system has on Virgin Blue team members.”


The February record came following the completion of the cockpit door enhancement program which saw a spare aircraft out of action during the month of January contributing to the delays during that period.


The efficiency and reliability of the airline’s modern fleet of high-tech 737 aircraft also plays a key role in the airline’s strong on-time performance.


Virgin Blue has OTP data published on its website revealing its performance from September last year.


Virgin Blue currently operates a fleet of 41 Boeing 737 aircraft with an average age of less than two years. The award winning carrier currently flies to 20 destinations nationally and has recently launched Pacific Blue, its New Zealand based sister airline operating Trans Tasman services.

For Virgin Blue bookings log on to www.virginblue.com.au or call 13 6789. For Pacific Blue bookings log on to www.flypacificblue.com or call 13 1645 from Australia

* At Virgin Blue we measure our on-time performance as all flights that depart within 14 minutes and 59 seconds of their stated departure time. We make no exception for bad weather, air traffic control, delays from suppliers, unscheduled maintenance, consequence of previous delays or anything else for that matter - for us, on-time means on-time… no exceptions. All figures are based on pilot logbooks and are internally audited.