Did you know that you have the opportunity to upgrade to a premium cabin class?
Use our innovative request system, UpgradeMe Premium Bid to make an offer, of an amount of your choosing, for the chance to upgrade to Premium Economy or Business Class.
How does UpgradeMe Premium Bid work?
- Make an offer to upgrade
Determine the amount you are willing to pay to upgrade. Offers must be made per flight sector (i.e. Brisbane to Ayers Rock consists of two sectors: Brisbane to Sydney and Sydney to Ayers Rock), per passenger – for all passengers listed on the booking.
- Enter payment details
Enter your payment card details to allow payment if your offer is successful (unsuccessful offers will not be billed).
- Review and submit
Review your information and submit your offer.
- Notification of upgrade
You will be emailed about the success of your offer no later than one day prior to departure.
Enter your details in the fields below, to check if your booking is eligible to make an UpgradeMe Premium Bid.
Boeing 737 Business Class - Experience a new class of business*
*Please note until 31 March 2015, services to Fiji, Vanuatu, Cook Islands and New Zealand will operate with Premium Economy
View UpgradeMe Premium Bid Frequently Asked Questions.
Read UpgradeMe Premium Bid Terms of Service.
Alternatively, Velocity Frequent Flyer members can upgrade using Points via UpgradeMe Points, while Velocity Platinum members with domestic bookings can also take advantage of any available complimentary fare upgrades via UpgradeMe Platinum Member Offer.
To apply for an UpgradeMe Premium Bid upgrade refund, please read the refund eligibility criteria and complete and submit the online refund form.