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System Changes

In January we introduced our new Sabre booking and check-in system. This transformation enables us to provide our customers with more choice and a range of new benefits.

From 14 January 2013, all Virgin Australia flight numbers will begin with the code “VA” rather than “DJ”.

For further information on the transition and the new features of our Sabre booking and check-in system, please click on the tiles below. 


Booking Online

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Our new booking system uses a different booking process, which involves new and altered steps.

arrow-red-sm How to Book Online | arrow-red-sm How to Book with Points + Pay

Managing Bookings Online

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Our new booking system has changed what you can manage online, and the processes involved.

arrow-red-sm How to Manage Bookings Online

Web Check-in

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You can still check in online as before, but some of our Web Check-in steps have changed.

arrow-red-sm How to Web Check-in

Mobile Check-in

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You can still check in while on the move, but some of our Mobile Check-in steps have changed.

arrow-red-sm How to Mobile Check-in

Itineraries & Flight Reminder Emails

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Our new system generates itineraries and emails that look different to those that we previously issued.

arrow-red-sm View more information

Travel Bank

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We have introduced a new flight credit tool called Travel Bank, which has replaced our previous credit system.

arrow-red-sm Find out more

unify-infoFor more information about our new features please read our Glossary of Terms, or contact our Guest Contact Centre.