Plan

International Long Haul

information International long haul definition

New Zealand to North America


Fare name 

V Promo 

Summary 

Virgin Australia’s discount international Economy fare.
It provides you with the lowest possible fare, but is not as flexible as our other fare types in terms of changes, stopovers and length of stay.
It is also more expensive to cancel or change your fare.

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.
  • Fee of NZD 200 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Not permitted for either one way or return fares. Fare forfeited. 

Payment 

Immediate payment required. 

Velocity Frequent Flyer 

Velocity members earn 0.25 Velocity Points and Status Credits per mile flown.
Status Bonuses also apply for Silver and Gold Velocity members  – see www.velocityrewards.com.au for further details.   

Minimum Stay 

N/A  

Maximum Stay 

6 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of AUD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre, the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Europe & Middle East via Abu Dhabi

Fare name 

V Promo 

Summary 

Virgin Australia’s discount international Economy fare.
It provides you with the lowest possible fare, but is not as flexible as our other fare types in terms of changes, stopovers and length of stay.
It is also more expensive to cancel or change your fare.

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.
  • Fee of NZD 50 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Not permitted for either one way or return fares. Fare forfeited. 

Payment 

Immediate payment required. 

Velocity Frequent Flyer 

Velocity members earn 0.25 Velocity Points and Status Credits per mile flown.
Status Bonuses also apply for Silver and Gold Velocity members  – see www.velocityrewards.com.au for further details.   

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of AUD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre, the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Singapore

Fare name 

V Promo 

Summary 

Virgin Australia’s discount international Economy fare.
It provides you with the lowest possible fare, but is not as flexible as our other fare types in terms of changes, stopovers and length of stay.
It is also more expensive to cancel or change your fare.

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.
  • Fee of NZD 200 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Not permitted for either one way or return fares. Fare forfeited. 

Payment 

Immediate payment required. 

Velocity Frequent Flyer 

Velocity members earn 0.25 Velocity Points and Status Credits per mile flown.
Status Bonuses also apply for Silver and Gold Velocity members  – see www.velocityrewards.com.au for further details.   

Minimum Stay 

N/A  

Maximum Stay 

6 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of AUD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre, the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

information International long haul definition

New Zealand to North America

Fare Name 

V Deal  

Summary 

Virgin Australia’s leisure international Economy fare. 
It provides you with a low fare, but booking changes are less expensive than for our discount fare.        

Cabin Class 

International Economy 

Flexibility
  

Name changes 

  • Not allowed

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.
  • Fee of NZD 60 per person per change. Points are applicable for Velocity bookings only.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Before day of departure 

  • Return Fares - Permitted.  Fee of NZD 330 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage
  • One Way Fares - Non-refundable.

On or after the day of departure 

  • Not permitted. Fare forfeited.

Payment 

Immediate payment required 

Velocity Frequent Flyer 

Velocity members earn 0.5 Velocity Points and Status Credits per mile flown.
Status Bonuses also apply for Silver and Gold Velocity members – see www.velocityrewards.com.au for further details.

Minimum Stay 

N/A 

Maximum Stay 

6 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of NZD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Europe & Middle East, via Abu Dhabi

Fare name 

V Deal 

Summary 

Virgin Australia’s discount international Economy fare.
It provides you with the lowest possible fare, but is not as flexible as our other fare types in terms of changes, stopovers and length of stay.
It is also more expensive to cancel or change your fare.

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.
  • Fee of NZD 50 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Not permitted for either one way or return fares. Fare forfeited. 

Payment 

Immediate payment required. 

Velocity Frequent Flyer 

Velocity members earn 0.25 Velocity Points and Status Credits per mile flown.
Status Bonuses also apply for Silver and Gold Velocity members  – see www.velocityrewards.com.au for further details.   

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of AUD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre, the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Singapore

Fare name 

V Deal 

Summary 

Virgin Australia’s discount international Economy fare.
It provides you with the lowest possible fare, but is not as flexible as our other fare types in terms of changes, stopovers and length of stay.
It is also more expensive to cancel or change your fare.

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.
  • Fee of NZD 200 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Not permitted for either one way or return fares. Fare forfeited. 

Payment 

Immediate payment required. 

Velocity Frequent Flyer 

Velocity members earn 0.25 Velocity Points and Status Credits per mile flown.
Status Bonuses also apply for Silver and Gold Velocity members  – see www.velocityrewards.com.au for further details.   

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of AUD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre, the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

information Long-haul International Definition

New Zealand to North America

Fare Name 

V Saver  

 Summary

Virgin Australia’s good value International Economy fare. 
It provides you with a low airfare, but gives you some additional flexibility by reducing both change and cancellation fees, when compared to Virgin Australia’s discount International Economy fares.
However, if complete flexibility is your preference, you may wish to consider Virgin Australia’s fully flexible fares.                                                  

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed. 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.                                            
  • Fee of NZD 60 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Before day of departure 

  • Permitted.  Fee of NZD 330 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue.  Fee of NZD 200 per person applies.  Any refund of balance of fare paid in accordance with Refund Rules in Conditions of Carriage

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 0.75 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A

Maximum Stay 

12 months  

Stopovers 

Two free stopovers, and two additional stopovers (at a cost of NZD 125 per stop) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Europe & Middle East, via Abu Dhabi

Fare Name 

V Saver  

 Summary

Virgin Australia’s good value International Economy fare. 
It provides you with a low airfare, but gives you some additional flexibility by reducing both change and cancellation fees, when compared to Virgin Australia’s discount International Economy fares.
However, if complete flexibility is your preference, you may wish to consider Virgin Australia’s fully flexible fares.                                                  

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed. 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.                                            
  • Fee of NZD 50 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Before day of departure 

  • Permitted.  Fee of NZD 200 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue.  Fee of NZD 200 per person applies.  Any refund of balance of fare paid in accordance with Refund Rules in Conditions of Carriage

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 0.75 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A

Maximum Stay 

12 months  

Stopovers 

Two free stopovers, and two additional stopovers (at a cost of NZD 125 per stop) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Singapore

Fare Name 

V Saver  

 Summary

Virgin Australia’s good value International Economy fare. 
It provides you with a low airfare, but gives you some additional flexibility by reducing both change and cancellation fees, when compared to Virgin Australia’s discount International Economy fares.
However, if complete flexibility is your preference, you may wish to consider Virgin Australia’s fully flexible fares.                                                  

Cabin Class 

International Economy.  

Flexibility 

Name changes 

  • Not allowed. 

Date and Route changes 
Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.                                            
  • Fee of NZD 50 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

Before day of departure 

  • Permitted.  Fee of NZD 200 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue.  Fee of NZD 200 per person applies.  Any refund of balance of fare paid in accordance with Refund Rules in Conditions of Carriage

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 0.75 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A

Maximum Stay 

12 months  

Stopovers 

Two free stopovers, and two additional stopovers (at a cost of NZD 125 per stop) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

information International long haul definition

New Zealand to North America

Fare Name 

V Flexi 

Summary 

Virgin Australia’s fully flexible international Economy fare. 
It provides you with full flexibility in terms of changes, stopovers and length of stay.
There are no fees to change the fare and it is fully refundable in most circumstances. 

Cabin Class 

International Economy  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 

  • Permitted both before and after departure (local fees may apply). 

Cancellation and No-shows

Before day of departure 

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue. Any refund paid in accordance with Refund Rules in Conditions of Carriage.  

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1 Velocity Point per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A

Maximum Stay 

12 months 

Stopovers 

Up to 4 allowed free of charge. 

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare  for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Europe & Middle East via Abu Dhabi

Fare Name 

V Flexi 

Summary 

Virgin Australia’s fully flexible international Economy fare. 
It provides you with full flexibility in terms of changes, stopovers and length of stay.
There are no fees to change the fare and it is fully refundable in most circumstances. 

Cabin Class 

International Economy  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 

  • Permitted both before and after departure (local fees may apply). 

Cancellation and No-shows

Before day of departure 

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue. Any refund paid in accordance with Refund Rules in Conditions of Carriage.  

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1 Velocity Point per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A

Maximum Stay 

12 months 

Stopovers 

Up to 4 allowed free of charge. 

New Zealand to Singapore

Fare Name 

V Flexi 

Summary 

Virgin Australia’s fully flexible international Economy fare. 
It provides you with full flexibility in terms of changes, stopovers and length of stay.
There are no fees to change the fare and it is fully refundable in most circumstances. 

Cabin Class 

International Economy  

Flexibility 

Name changes 

  • Not allowed 

Date and Route changes 

  • Permitted both before and after departure (local fees may apply). 

Cancellation and No-shows

Before day of departure 

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue. Any refund paid in accordance with Refund Rules in Conditions of Carriage.  

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1 Velocity Point per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A

Maximum Stay 

12 months 

Stopovers 

Up to 4 allowed free of charge. 

information International long haul definition

Fare Name  Premium Deal
Summary 

Virgin Australia’s leisure international Premium Economy fare. 

It provides you with a low priced fare, but must be booked at least 42 days before departure and you must stay a minimum of 4 days.

If flexibility is important to you, you may wish to consider Virgin Australia’s fully flexible international Premium Economy fare.

Cabin Class 

International Premium Economy 

Note: If you book a connecting flight, Premium Economy Class may not be available on our partner airlines in which case you will be provided an Economy Class seat on these services.

Flexibility   

Name Changes 

  • Not allowed

Date and Route Changes 

Note* All flight changes are required at least 24 hrs before scheduled flight time.

  • Permitted both before and after departure.
  • Fee of NZD 50 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below.

Cancellation and No-shows

 

Before Day of Departure 

  • Permitted.  Fee of NZD 200 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage

On or After Day of Departure 

  • Not permitted. Fare forfeited.  

No-shows

  • In the event of a no-show, your fare will be forfeited. Reservations must be changed or cancelled at least 24 hrs before the scheduled departure time or your fare will be forfeited.
Payment  Immediate payment required 
Velocity Frequent Flyer 

Velocity members earn 1.25 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.

You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay  N/A 
Maximum Stay  12 months 
Stopovers  One free stopover, and one additional stopover (at a cost of NZD 125) permitted for the entire journey.  
Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.

Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 
  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare  for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

 

information International long haul definition

New Zealand to North America

Fare Name 

Premium Flexi  

Summary 

Virgin Australia’s flexible international Premium Economy fare.
It provides you with maximum flexibility in terms of changes, stopovers and length of stay.    

Cabin Class 

International Premium Economy.  
Note: If you book a connecting flight, Premium Economy Class may not be available on our partner airlines in which case you will be provided an Economy Class seat on these services.

Flexibility  

Name changes 

  • Not allowed. 

Date and Route changes 

  • Permitted both before and after departure (local fees may apply). 

Cancellation and No-shows  

Before day of departure 

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue. Any refund paid in accordance with Refund Rules in Conditions of Carriage

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1.25 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

Up to 4 allowed free of charge.  

Children and Infants  

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Europe & Middle East

Fare Name 

Premium Flexi  

Summary 

Virgin Australia’s flexible international Premium Economy fare.
It provides you with maximum flexibility in terms of changes, stopovers and length of stay.    

Cabin Class 

International Premium Economy.  
Note: If you book a connecting flight, Premium Economy Class may not be available on our partner airlines in which case you will be provided an Economy Class seat on these services.

Flexibility  

Name changes 

  • Not allowed. 

Date and Route changes 

  • Permitted both before and after departure (local fees may apply). 

Cancellation and No-shows  

Before day of departure 

On or after day of departure 

  • Permitted, with refund or rebook available up to 12 months after date of first ticket issue. Any refund paid in accordance with Refund Rules in Conditions of Carriage

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1.25 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

Up to 4 allowed free of charge.  

Children and Infants  

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 75% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

information International long haul definition

NewZealand to North America

Fare Name 

Business Deal

Summary 

Virgin Australia’s leisure international Business fare. 
It provides you with a low priced fare, but bookings must be made at least 42 days before departure and you must stay a minimum of 4 days. 

Cabin Class 

International Business.  
Note: If you book a connecting flight, Business Class may not be available on our partner airlines in which case you will be provided a Premium Economy (where applicable) or Economy Class seat on these services.

Flexibility   

Name changes 

  • Not allowed. 

Date and Route changes
Note* All flight changes are required at least 24 hrs before scheduled flight time. 

  • Permitted both before and after departure.
  • Fee of NZD 200 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below..

Cancellation and No-shows 

Before day of departure 

  • Permitted.  Fee of NZD 330 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage

On or after day of departure 

  • Not permitted. Fare forfeited.

No-shows

  • In the event of a no-show, your fare will be forfeited. Reservations must be changed or cancelled at least 24 hrs before the scheduled departure time or your fare will be forfeited.

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1.5 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of NZD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 100% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare  for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Europe & Middle East via Abu Dhabi

Fare Name 

Business Deal

Summary 

Virgin Australia’s leisure international Business fare. 
It provides you with a low priced fare, but bookings must be made at least 42 days before departure and you must stay a minimum of 4 days. 

Cabin Class 

International Business.  
Note: If you book a connecting flight, Business Class may not be available on our partner airlines in which case you will be provided a Premium Economy (where applicable) or Economy Class seat on these services.

Flexibility   

Name changes 

  • Not allowed. 

Date and Route changes
Note* All flight changes are required at least 24 hrs before scheduled flight time. 

  • Permitted both before and after departure.
  • Fee of NZD 50 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below..

Cancellation and No-shows 

Before day of departure 

  • Permitted.  Fee of NZD 200 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage

On or after day of departure 

  • Not permitted. Fare forfeited.

No-shows

  • In the event of a no-show, your fare will be forfeited. Reservations must be changed or cancelled at least 24 hrs before the scheduled departure time or your fare will be forfeited.

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1.5 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of NZD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 100% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare  for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Singapore

Fare Name 

Business Deal

Summary 

Virgin Australia’s leisure international Business fare. 
It provides you with a low priced fare, but bookings must be made at least 42 days before departure and you must stay a minimum of 4 days. 

Cabin Class 

International Business.  
Note: If you book a connecting flight, Business Class may not be available on our partner airlines in which case you will be provided a Premium Economy (where applicable) or Economy Class seat on these services.

Flexibility   

Name changes 

  • Not allowed. 

Date and Route changes
Note* All flight changes are required at least 24 hrs before scheduled flight time. 

  • Permitted both before and after departure.
  • Fee of NZD 50 per person per change.
  • Fare differences may be payable and other restrictions apply – see “General information” below..

Cancellation and No-shows 

Before day of departure 

  • Permitted.  Fee of NZD 200 per person applies.  Balance of fare refunded in accordance with Refund Rules in Conditions of Carriage

On or after day of departure 

  • Not permitted. Fare forfeited.

No-shows

  • In the event of a no-show, your fare will be forfeited. Reservations must be changed or cancelled at least 24 hrs before the scheduled departure time or your fare will be forfeited.

Payment 

Immediate payment required.  

Velocity Frequent Flyer 

Velocity members earn 1.5 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay 

N/A  

Maximum Stay 

12 months  

Stopovers 

One free stopover, and one additional stopover (at a cost of NZD 125) permitted for the entire journey.  

Children and Infants 

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 100% of fare excluding taxes, fees & surcharges

General Information 

  • When bookings are created using a combination of fares from different fare types, the rules of the most restrictive fare will apply to the whole booking.
  • Depending upon what fares are available through our Guest Contact Centre the fare  for your new booking may be higher than the original.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket was issued (the "OTD"). Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

information International long haul definition

New Zealand to North America

Fare Name

Business Flexi

Summary

Virgin Australia’s fully flexible international Business fare.
Provides you with full flexibility in terms of changes, stopovers and length of stay.

Cabin Class

International Business
Note: If you book a connecting flight, Business Class may not be available on our partner airlines in which case you will be provided a Premium Economy (where applicable) or Economy Class seat on these services.

Flexibility

Name Changes

  • Not allowed

Date and Route Changes

  • Permitted both before and after departure (local fees may apply).

Cancellation and No-shows

Before Day of Departure

On or After Day of Departure

Payment

Immediate payment required.

Velocity Frequent Flyer 

Velocity members earn 2 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay

N/A

Maximum Stay

12 months

Stopovers

Up to four allowed free of charge.

Children and Infants

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 100% of fare excluding taxes, fees & surcharges

General Information

  • Booking can be changed via our Guest Contact Centre. The cost of your new fare may be higher than your original fare. You must pay any fare difference between your new booking and your original fare.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket (the "OTD") was issued. Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Europe, Middle East via Abu Dhabi


Fare Name

Business Flexi

Summary

Virgin Australia’s fully flexible international Business fare.
Provides you with full flexibility in terms of changes, stopovers and length of stay.

Cabin Class

International Business
Note: If you book a connecting flight, Business Class may not be available on our partner airlines in which case you will be provided a Premium Economy (where applicable) or Economy Class seat on these services.

Flexibility

Name Changes

  • Not allowed

Date and Route Changes

  • Permitted both before and after departure (local fees may apply).

Cancellation and No-shows

Before Day of Departure

On or After Day of Departure

Payment

Immediate payment required.

Velocity Frequent Flyer 

Velocity members earn 2 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay

N/A

Maximum Stay

12 months

Stopovers

Up to four allowed free of charge.

Children and Infants

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 100% of fare excluding taxes, fees & surcharges

General Information

  • Booking can be changed via our Guest Contact Centre. The cost of your new fare may be higher than your original fare. You must pay any fare difference between your new booking and your original fare.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket (the "OTD") was issued. Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.

New Zealand to Singapore

Fare Name

Business Flexi

Summary

Virgin Australia’s fully flexible international Business fare.
Provides you with full flexibility in terms of changes, stopovers and length of stay.

Cabin Class

International Business
Note: If you book a connecting flight, Business Class may not be available on our partner airlines in which case you will be provided a Premium Economy (where applicable) or Economy Class seat on these services.

Flexibility

Name Changes

  • Not allowed

Date and Route Changes

  • Permitted both before and after departure (local fees may apply).

Cancellation and No-shows

Before Day of Departure

On or After Day of Departure

Payment

Immediate payment required.

Velocity Frequent Flyer 

Velocity members earn 2 Velocity Points per mile flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned. Find out more.
You will also earn Status Credits based on the fare class flown and the distance travelled. Find out more.

Minimum Stay

N/A

Maximum Stay

12 months

Stopovers

Up to four allowed free of charge.

Children and Infants

Infants (under 2 yrs ) 10% of fare excluding taxes, fees & surcharges.
Children (2-11 yrs) & Infant with a seat 100% of fare excluding taxes, fees & surcharges

General Information

  • Booking can be changed via our Guest Contact Centre. The cost of your new fare may be higher than your original fare. You must pay any fare difference between your new booking and your original fare.
  • You must pay any fare difference between the fare for your new booking and the original fare.
  • Your new booking must be for travel on the Virgin Australia network within 12 months of the date that the original ticket (the "OTD") was issued. Any refunds must be obtained within 12 months of the OTD.
  • Fare downgrading not permitted.
  • Separate servicing charges may apply.