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Etihad Airways and Virgin Australia today increased the complimentary baggage allowance for Economy class guests to 30 kilograms, providing travellers with an extra seven kilos of luggage on flights from Australia to Abu Dhabi and beyond.*
Members of the Etihad Guest program and Virgin Australia’s Velocity program will also be able to take advantage of additional allowances. For example, an Etihad Guest Elite or Velocity Platinum member traveling in Economy will now be able to check-in as much as 50 kilos of baggage on a complimentary basis.
Peter Baumgartner, Etihad Airways Chief Commercial Officer, said: “We are continuously looking at ways to improve our offering for guests. We believe our generous baggage allowances will prove very popular with our guests across all cabins, from Coral Economy to Pearl Business and Diamond First class, while our Etihad Guest members enjoy even more baggage rewards.”
Virgin Australia’s Chief Customer Officer, Mark Hassell, said: “The extra seven kilograms is a significant increase for our economy customers travelling from Australia to Abu Dhabi. We are always looking for ways to enhance the travel experience and believe this will make a huge difference to our customers travelling on this route. Aligning with our partner, Etihad Airways, allows us to deliver a seamless experience and more convenience to those using our combined network.”
The new allowance is entirely complimentary and will be effective for travel from 6 November 2012.
For flights operated by Etihad Airways, the new guidelines will also allow for additional complimentary carriage of some sporting equipment.**
In March 2012, Etihad Airways and Virgin Australia increased the baggage allowance for premium passengers to 40kg for Business class and 50kg for First class.
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About Etihad Airways
Etihad Airways, the national airline of the United Arab Emirates, began operations in 2003, and in 2011 carried 8.3 million passengers. From its hub at Abu Dhabi International Airport, Etihad Airways serves 86 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America, with a fleet of 67 Airbus and Boeing aircraft, and 100 aircraft on order, including 10 Airbus A380s, the world’s largest passenger aircraft. Etihad Airways also holds equity investments in airberlin, Air Seychelles, Virgin Australia and Aer Lingus. For more information, please visit: www.etihad.com.
About Virgin Australia
Virgin Australia (ASX: VAH) launched in 2000 and has since established itself as a contemporary, full service airline, with a reputation for exceptional customer service.
The airline employs more than 8,000 people in Australia, New Zealand and the United States. Virgin Australia has strategic alliances with four key airline partners: Air New Zealand, Delta Air Lines, Etihad Airways and Singapore Airlines, providing customers with access to over 400 destinations worldwide. Its domestic and international operations are complemented by Virgin Samoa, a joint venture airline with the Government of Samoa.
Virgin Australia operates a fleet of 108 modern Airbus A330, Boeing 777, Boeing 737, Embraer E-Jet and ATR-72 Turboprop aircraft to 32 Australian ports and 17 international destinations including the USA, UAE, New Zealand, Indonesia, Thailand, Papua New Guinea, Solomon Islands, Fiji, Samoa, Tonga, Vanuatu and the Cook Islands. For more information, please visit: www.virginaustralia.com
For more information contact:
Etihad Airways Corporate Communications
Mobile: +61 488 125 538
Jacqui Abbott, Manager, Virgin Australia Corporate Communications
Direct: +61 (0) 2 8093 7107
Mobile: +61 (0) 478 403 606
* Not including travel to/from the USA and Canada, where baggage policies are regulated on a per-piece basis.
**In addition to the standard checked baggage allowance, a guest in any cabin will be able to check in up to 15kg of SCUBA equipment and golf bags weighing up to 15 kg on a complimentary basis.