How to Book Online | Virgin Australia

System Changes

Step 1 – Search for flights

“Expand” the virginaustralia.com homepage booking box to reveal the full booking panel
Enter your flight search criteria, and click “Find Flights”

Tip: View information about flying with Special Assistance and Fare Types via the links provided.

Step 2 – Confirm your date of travel

Review your date of travel on the calendar(s) provided
To change your date of travel, click on a new travel date

Tip: Calendars only display flights for a period of 15 days either side of the original date searched. To view flights outside this period, modify your search criteria.

Step 3 – Select your flight time and fare type

Choose your preferred flight time and fare type

Tip: Fare inclusions and rules can be viewed and compared by hovering over the fare type titles, i.e. Saver Lite (v).

Step 4 – Enter guest details and travel preferences

Enter your personal and contact (and if necessary documentation) details in the fields provided
Add applicable travel preferences

Tip: To enjoy great rewards and exclusive benefits, tick the tickbox at the bottom of the page and join Velocity Frequent Flyer.

Step 5 – Add Travel Extras

To upgrade your fare type to include a baggage allowance (if you have previously selected a ‘Saver Lite’ fare type), click “Upgrade” Note: Individual flights can be upgraded in the box below the “Upgrade” option
To Carbon Offset click “Add”
To add Additional Baggage click “Add”, select guest(s)who require additional bags, and the number of additional checked bags required

Tip: Baggage allowances are only included for selected fares and Velocity Members. To check your baggage inclusions, click the Fare Type and Velocity Tier links provided.

Step 6 – Select your seat

Click on the applicable flight (+) for seat selection, and select the guest’s name
Click on the guest’s preferred seat on the seat map provided
Click “Continue to Payment”

Tip: Refer to the seat key to understand seat availability.

Step 7 – Select travel insurance and make payment

Select whether you would like to purchase travel insurance
Choose your preferred method of payment (credit card, Travel Bank or Internet Payment)
Pay for your flight (and extras) by entering your details in the fields provided, or by following the steps in the information provided
Read fare rules and tick the tickbox to confirm that you have read and understood our Terms and Conditions of Carriage, Fare Rules and Privacy Policy
Click “Continue” to purchase your flight(s) and extras.

Tip: Consult the booking summary, displayed on the right-hand side of your screen, to view your booking details and costs.

Your itinerary and e-Ticket has been sent to your nominated email address

Next steps:

You will receive a reminder email prior to your flight date
If you need to alter your booking you can do so online via Manage Bookings
Guests flying on our domestic network can conveniently check in online via the web or by a web-enabled mobile device
Enjoy your flight!

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