Planning

Domestic

information Domestic definition

Saver Lite Fare

This is our discount Economy fare. Saver Lite gives you the best possible price, and for this reason does not include a baggage allowance. If you require a checked baggage allowance you can pre-purchase an allowance online, or through the Guest Contact Centre (where a service fee may apply) up until check-in, on selected flights. Alternatively, upgrade your fare by purchasing a baggage inclusive Saver fare. Guests who purchase baggage allowances at the airport at check in will be charged a higher fee. Saver Lite fares are subject to change and cancellation restrictions, and are non-refundable.

In the Air

Cabin Class

Economy

Food and Drink

Complimentary dining included on services between Brisbane, Sydney or Melbourne to Perth.
Snacks and beverages included on selected flights.
Additional food and beverages available for purchase onboard.
Tea/Coffee/Juice/Water included on all flights.

Extra Legroom

Seating with additional legroom can be purchased.

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Baggage

Includes 7kg carry-on baggage.

This fare does not include a checked baggage allowance. Guests travelling on a Saver Lite fare can pre-purchase a baggage allowance online, through the Guest Contact Centre (where a service fee may apply), or at the airport (for a higher fee).

Access to the Virgin Australia lounge

No

Fare Rules

Changes

Name Changes
Not permitted

Flight Time and Date Changes
Permitted up to MIDNIGHT day prior to the flight
Guests can change flight bookings by paying a change fee and any difference in price between the original and new fare. Changes after this time are not permitted.

Cancellations and No-shows

Cancellations
Permitted up to MIDNIGHT day prior to the flight
Guests who cancel bookings up to MIDNIGHT day prior flight departure will incur a cancellation fee. A credit for the balance will be issued. Credits must be used within 12 months of the date the credit was issued.

No-shows 
Guests who check in, but do not fly, will not be eligible for a credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can receive a credit for the value of the original fare (less any fee payable).

Refunds are not available.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.

 

information Domestic definition

Saver Fare

This is our standard Economy fare. Saver fares include one piece of baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.

In the Air

Cabin Class

Economy

Food and Drink

Complimentary dining included on services between Brisbane, Sydney or Melbourne to Perth.
Snacks and beverages included on selected flights.
Additional food and beverages available for purchase onboard.
Tea/Coffee/Juice/Water included on all flights.

Extra Legroom

Seating with additional legroom can be purchased.

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Baggage

Includes 7kg carry-on baggage.

1 Piece of 23kg checked baggage allowance included. Guests have the option to purchase up to 2 additional bags at 23kg each. Additional pieces can be purchased during booking, online under ‘Manage Booking’, via the Guest Contact Centre or at the airport for a higher rate.

Access to the Virgin Australia lounge

No

Fare Rules

Changes

Name Changes
Not permitted.

Flight Time and Date Changes
Permitted up to MIDNIGHT day prior to the flight
Guests can change flight bookings by paying a change fee and any difference in price between the original and new fare. Changes after this time are not permitted.

Cancellations and No-shows

Cancellations
Permitted up to MIDNIGHT day prior to the flight
Guests who cancel bookings up to MIDNIGHT day prior to flight departure will incur a cancellation fee. A credit for the balance will be issued. Credits must be used within 12 months of the date the credit was issued.

No-shows 
Guests who check in, but do not fly, will not be eligible for a credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can receive a credit for the value of the original fare (less any fee payable).

Refunds are not available.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.

 

information Domestic definition

Flexi Fare 

This is our fully flexible Economy fare. Flexi fares give you the flexibility to make flight changes up to 24 hours after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg, and complimentary food and drinks package onboard selected flights. Refunds are permitted and are subject to fees.

In the Air

Cabin Class

Economy

Food and Drink

Complimentary dining included on services between Brisbane, Sydney or Melbourne to Perth.
Snacks and beverages included on all flights.
Additional food and beverages available for purchase onboard.
Tea/Coffee/Juice/Water included on all flights.

Extra Legroom

Seating with additional legroom can be purchased.

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Baggage

7kg carry-on baggage.

1 Piece of 23kg checked baggage allowance included. Guests have the option to purchase multiple additional bags at 23kg each. Additional pieces can be purchased during booking, online under ‘Manage booking’, via the Guest Contact Centre or at the airport for a higher rate.

Access to the Virgin Australia lounge

No

Fare Rules

Changes

Name Changes
Not permitted.

Flight Time and Date Changes
Permitted up flight departure.
No change fee is applicable. Any difference in price between the original and new fare must be paid.

Cancellations and No-shows

Cancellations
Permitted up to flight departure.
Guests can cancel bookings up to 24 hours after flight departure. A credit for the balance will be issued. Credits must be used within 12 months of the date that original flight was purchased.

Flights booked via our website, mobile website or downloadable mobile application can be cancelled: online or via the application up to 60 minutes prior to scheduled departure; or via the GCC up to flight departure.

No-shows
Guests who check in, but do not fly, will not be eligible for a refund or credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can elect to receive either a credit or a refund to the original form of payment. If electing to receive a refund to the original form of payment, a refund fee may apply.

Credits or refunds will be for the value of the original fare (less any fee payable).

Note: Refunds are not available for all forms of payment.  Refunds are available via the GCC. Conditions apply – please refer General Information above.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.

 

information Domestic definition

Business Class Fare

This is our Business fare. Business fares include luxuries such as a wider seat, extra legroom, 2 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes anytime without incurring fees. Business fares are fully refundable (excluding Business Class Sale fares).

In the Air

Cabin Class

Business Class cabin

Food and Drink

Full premium dining experience from our exclusive Business Class menu.

Extra Legroom

Additional leg room included in business class cabin

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Priority Check-in

Yes

Baggage

7kg carry-on baggage.

2 Pieces of 32kg checked baggage allowance included. Guests have the option to purchase multiple additional bags at 32kg each. Additional pieces can be purchased during booking, online under ‘Manage Booking’, via the Guest Contact Centre (where a service fee may apply) or at the airport (for a higher fee). 

Access to the Virgin Australia lounge

Yes

Fare Rules

Changes

 Name Changes
Not permitted.

Flight Time and Date Changes
Permitted anytime before or after flight departure.
No change fee is applicable. Any difference in price between the original and new fare must be paid.

Cancellations and No-shows

Cancellations
Permitted anytime before or after flight departure.
A refund or a credit for the value of the original fare will be issued. Credits must be used within 12 months of the date the credit was issued.

Flights booked via our website, mobile website or downloadable mobile application can be cancelled: online or via the application up until the scheduled departure time; or via the GCC up to 24 hours after the flight.

No-shows
Guests who check in, but do not fly, will be eligible for a refund or credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can elect to receive either a credit or a refund to the original form of payment. Note: Refunds are not permitted on Business Class Sale fares (identified by 'Sale' icon).

Credits or refunds will be for the value of the original fare.

Note: Refunds are not available for all forms of payment.  Refunds are available via the GCC. Conditions apply – please refer General Information above.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.


Note: Business Class and Premium Economy are not available on all international short haul and domestic services. Available cabin classes and fare types will be displayed in the booking panel when you book your flight.

Included
  Saver Lite Saver Flexi Business
Booking Changes

Available for purchase

Up to MIDNIGHT before flight departure. Fees and Conditions apply.

Available for purchase

Up to MIDNIGHT before flight departure. Fees and Conditions apply.

Included

Up to departure. No Fees. Conditions apply.

Included

Anytime. No Fees. Conditions apply.

Booking Cancellations

Available for purchase

Up to MIDNIGHT before flight departure. Fees and Conditions apply.

Available for purchase

Up to MIDNIGHT before flight departure. Fees and Conditions apply.

Available for purchase

Up to departure. Fees and Conditions apply.

Included

Anytime. No Fees. Conditions apply.

Food & Beverage

Available for purchase

Complimentary dining included on services between Brisbane, Sydney or Melbourne to Perth.
Snacks and beverages included on selected flights / Additional food and beverages available for purchase onboard, subject to availability. Tea/Coffee/Water included on all flights

Available for purchase

Complimentary dining included on services between Brisbane, Sydney or Melbourne to Perth.
Snacks and beverages included on selected flights / Additional food and beverages available for purchase onboard, subject to availability. Tea/Coffee/Water included on all flights

Included

Included (retail food and drink subject to availability).

Included

Included (not all food and drink offerings are available on all flights).

Checked Baggage

Not included

No bags included. Additional may be purchased on selected flights.

Included

1 bag included (23kg). Additional maybe purchased.

Included

1 bag included (23kg). Additional maybe purchased.

Included

2 bags included (32kg ea). Additional maybe purchased.

Advance Seat Selection

Included

Included 

 

Included

Included 

 

Included

Included 

 

Included

Included 

 

Extra Legroom

Available for purchase

Available for purchase*.

Available for purchase

Available for purchase*.

Available for purchase

Available for purchase*.

Included

Business Seating: Extra space and comfort.

Priority Check-in

Not included

Not included 

 

Not included

Not included 

 

Not included

Not included 

 

Included

Included (where offered).

Priority Boarding

Not included

Not included 

 

Not included

Not included 

 

Not included

Not included

 

Included

Included (where offered).

Lounge Entry

Available for purchase

Membership available for purchase.

Available for purchase

Membership available for purchase.

Available for purchase

Membership available for purchase.

Included

Included (where offered).