Saver Fare
This is our discount Economy fare. It gives you the best possible price, but restricts your ability to change or cancel your fare. Saver fares are non-refundable – however they can be credited for later use (conditions apply).
In the Air
Cabin Class | Economy |
|---|---|
Food and Drink | Food and drinks are available for purchase from our onboard menu |
Extra Legroom | Seating with additional legroom can be purchased |
In-flight Entertainment | Available for purchase if offered onboard |
On the Ground
Priority Check-in | No |
|---|---|
Baggage | Includes 7kg carry-on baggage This fare does not include a checked baggage allowance. However guests can purchase multiple pieces of checked baggage weighing up to 23kg each. Pieces can be purchased during booking, online under ‘Manage booking’, via the Guest Contact Centre or at the airport for a higher rate. |
Access to the Virgin Australia lounge | No |
Fare Rules
Changes | Name Changes Flight Time and Date Changes |
|---|---|
Cancellations and No-shows | Cancellations No-shows |
Credits and Refunds | Guests, who cancel their flight in accordance with fare rules, can receive a credit for the value of the original fare (less any fee payable). Refunds are not available. |
Payment | Instant payment required |
Velocity Frequent Flyer
Velocity Points and Status Credits | Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned |
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Flexi Fare
This is our fully flexible Economy fare. This fare gives you the flexibility to make flight changes without incurring fees. This fare can be cancelled and is fully refundable in most circumstances – at an applicable fee up to 24 hours after departure. The fully flexible Economy fare also gives you the included benefits of a checked baggage allowance of up to 23kg, Priority Check-in and food and drinks package onboard.
In the Air
Cabin Class | Economy |
|---|---|
Food and Drink | Food and drinks package included. |
Extra Legroom | Seating with additional legroom can be purchased |
In-flight Entertainment | Available if offered onboard |
On the Ground
Priority Check-in | Yes |
|---|---|
Baggage | 7kg carry-on baggage 1 Piece of 23kg checked baggage allowance included. Guests have the option to purchase multiple additional bags at 23kg each. Additional pieces can be purchased during booking, online under ‘Manage booking’, via the Guest Contact Centre or at the airport for a higher rate. |
Access to the Virgin Australia lounge | No |
Fare Rules
Changes | Name Changes Flight Time and Date Changes |
|---|---|
Cancellations and No-shows | Cancellations Flights booked via our website, mobile website or downloadable mobile application can be cancelled: online or via the application up to 60 minutes prior to scheduled departure; or via the GCC up to 24 hours after the flight. No-shows |
Credits and Refunds | Guests, who cancel their flight in accordance with fare rules, can elect to receive either a credit or a refund. Note: Refunds are not available for all forms of payment. |
Payment | Instant payment required |
Velocity Frequent Flyer
Velocity Points and Status Credits | Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned |
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Business Class Fare
This is our fully flexible Business fare. As a Business guest you will be privy to luxuries such as: a wider seat, extra legroom, a greater baggage allowance, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes and cancellations without incurring fees.
In the Air
Cabin Class | Business Class cabin |
|---|---|
Food and Drink | Full premium dining experience from our exclusive Business Class menu |
Extra Legroom | Not applicable |
In-flight Entertainment | Included |
On the Ground
Priority Check-in | Yes |
|---|---|
Baggage | 7kg carry-on baggage 2 Pieces of 32kg checked baggage allowance included . Guests have the option to purchase multiple additional bags at 23kg each. Additional pieces can be purchased during booking, online under ‘Manage booking’, via the Guest Contact Centre or at the airport for a higher rate. |
Access to the Virgin Australia lounge | Yes |
Fare Rules
Changes | Name Changes Flight Time and Date Changes Note: Velocity Frequent Flyer fares must be changed/cancelled by calling the Guest Contact Centre |
|---|---|
Cancellations and No-shows | Cancellations No-shows Note: Velocity Frequent Flyer fares must be changed/cancelled by calling the GCC |
Credits and Refunds | Guests, who cancel their flight in accordance with fare rules, can elect to receive either a credit or a refund. Note: Refunds are not available for all forms of payment. |
Payment | Instant Payment or Book and Hold |
Velocity Frequent Flyer
Velocity Points and Status Credits | Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown. Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned |
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Note: Business Class and Premium Economy are not available on all international short haul and domestic services. Available cabin classes and fare types will be displayed in the booking panel when you book your flight.
