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Domestic

information Domestic definition

Saver Lite Fare

This is our discount Economy fare. Saver Lite gives you the best possible price, and for this reason does not include a baggage allowance. If you require a checked baggage allowance you can pre-purchase an allowance online, or through the Guest Contact Centre (where a service fee may apply) up until check-in, on selected flights. Alternatively, upgrade your fare by purchasing a baggage inclusive Saver fare. Guests who purchase baggage allowances at the airport at check in will be charged a higher fee. Saver Lite fares are subject to change and cancellation restrictions, and are non-refundable.

In the Air

Cabin Class

Economy

Food and Drink

Snacks and beverages included on selected flights.
Additional food and beverages available for purchase onboard.
Tea/Coffee/Water included on all flights.

Extra Legroom

Seating with additional legroom can be purchased.

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Baggage

Includes 7kg carry-on baggage.

This fare does not include a checked baggage allowance. Guests travelling on a Saver Lite fare can pre-purchase a baggage allowance online, through the Guest Contact Centre (where a service fee may apply), or at the airport (for a higher fee).

Access to the Virgin Australia lounge

No

Fare Rules

Changes

Name Changes
Not permitted

Flight Time and Date Changes
Permitted up to 24 hours prior to the flight
Guests can change flight bookings by paying a change fee and any difference in price between the original and new fare. Changes after this time are not permitted.

Cancellations and No-shows

Cancellations
Permitted up to 24 hours prior to the flight
Guests who cancel bookings up to 24 hours before flight departure will incur a cancellation fee. A credit for the balance will be issued. Credits must be used within 12 months of the date the credit was issued.

No-shows 
Guests who check in, but do not fly, will not be eligible for a credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can receive a credit for the value of the original fare (less any fee payable).

Refunds are not available.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.

 

information Domestic definition

Saver Fare

This is our standard Economy fare. Saver fares include one piece of baggage up to 23kg. When flying on a Saver fare there are restrictions on changes and cancellations which are subject to fees. Saver fares are non-refundable.

In the Air

Cabin Class

Economy

Food and Drink

Snacks and beverages included on selected flights.
Additional food and beverages available for purchase onboard.
Tea/Coffee/Water included on all flights.

Extra Legroom

Seating with additional legroom can be purchased.

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Baggage

Includes 7kg carry-on baggage.

1 Piece of 23kg checked baggage allowance included. Guests have the option to purchase up to 2 additional bags at 23kg each. Additional pieces can be purchased during booking, online under ‘Manage Booking’, via the Guest Contact Centre or at the airport for a higher rate.

Access to the Virgin Australia lounge

No

Fare Rules

Changes

Name Changes
Not permitted.

Flight Time and Date Changes
Permitted up to 24 hours prior to the flight
Guests can change flight bookings by paying a change fee and any difference in price between the original and new fare. Changes after this time are not permitted.

Cancellations and No-shows

Cancellations
Permitted up to 24 hours prior to the flight
Guests who cancel bookings up to 24 hours before flight departure will incur a cancellation fee. A credit for the balance will be issued. Credits must be used within 12 months of the date the credit was issued.

No-shows 
Guests who check in, but do not fly, will not be eligible for a credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can receive a credit for the value of the original fare (less any fee payable).

Refunds are not available.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.

 

information Domestic definition

Flexi Fare 

This is our fully flexible Economy fare. Flexi fares give you the flexibility to make flight changes up to 24 hours after departure without incurring change fees – you only pay the difference between the old and new fares. When flying on a Flexi fare you will benefit from a checked baggage allowance of up to 23kg, and complimentary food and drinks package onboard. Refunds are permitted and are subject to fees.

In the Air

Cabin Class

Economy

Food and Drink

Snacks and beverages included on selected flights.
Additional food and beverages available for purchase onboard.
Tea/Coffee/Water included on all flights.

Extra Legroom

Seating with additional legroom can be purchased.

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Baggage

7kg carry-on baggage.

1 Piece of 23kg checked baggage allowance included. Guests have the option to purchase multiple additional bags at 23kg each. Additional pieces can be purchased during booking, online under ‘Manage booking’, via the Guest Contact Centre or at the airport for a higher rate.

Access to the Virgin Australia lounge

No

Fare Rules

Changes

 Name Changes
Not permitted.

Flight Time and Date Changes
Permitted up to 24 hours after the flight
No change fee is applicable. Any difference in price between the original and new fare must be paid.

Cancellations and No-shows

Cancellations
Permitted up to 24 hours after the flight.
Guests can cancel bookings up to 24 hours after flight departure, by paying a cancellation fee. A credit for the balance will be issued. Credits must be used within 12 months of the date that original flight was purchased.

Flights booked via our website, mobile website or downloadable mobile application can be cancelled: online or via the application up to 60 minutes prior to scheduled departure; or via the GCC up to 24 hours after the flight.

No-shows
Guests who check in, but do not fly, will not be eligible for a refund or credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can elect to receive either a credit or a refund to the original form of payment.

Credits or refunds will be for the value of the original fare (less any fee payable).

Note: Refunds are not available for all forms of payment.  Refunds are available via the GCC. Conditions apply – please refer General Information above.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.

 

information Domestic definition

Business Saver Fare

This is our discount Business fare. Business Saver fares include luxuries such as a wider seat, extra legroom, 2 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business Saver can also make flight changes up to 24hrs after departure without incurring fees. Business Saver Fares are non-refundable.

In the Air

Cabin Class

Business Class cabin

Food and Drink

Full premium dining experience from our exclusive Business Class menu.

Extra Legroom

Additional leg room included in business class cabin.

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Priority Check-in

Yes

Baggage

7kg carry-on baggage.

2 Pieces of 32kg checked baggage allowance included. Guests have the option to purchase multiple additional bags at 32kg each. Additional pieces can be purchased during booking, online under ‘Manage Booking’, via the Guest Contact Centre (GCC) or at the airport for a higher rate.

Access to the Virgin Australia lounge

Yes

Fare Rules

Changes

Name Changes
Not permitted.

Flight Time and Date Changes
Permitted up to 24 hours after the flight
No change fee is applicable. Any difference in price between the original and new fare must be paid.

Cancellations and No-shows

Cancellations
Permitted up to 24 hours after the flight
Guests can cancel bookings up to 24 hours after flight departure. A credit for the balance will be issued. Credits must be used within 12 months of the date the credit was issued.

No-shows
Guests who check in, but do not fly, will not be eligible for a refund or credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can receive a credit for the value of the original fare.

Refunds are not available.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.


Note: Business Class and Premium Economy are not available on all international short haul and domestic services. Available cabin classes and fare types will be displayed in the booking panel when you book your flight.

information Domestic definition

Business Class Fare

This is our fully flexible Business fare. Business fares include luxuries such as a wider seat, extra legroom, 2 pieces of baggage up to 32kg each, in-flight entertainment, a premium dining experience, Priority Check-in and exclusive access to the Virgin Australia lounge. Guests flying Business can also make flight changes up to 24hrs after departure without incurring fees. Business fares are fully refundable.

In the Air

Cabin Class

Business Class cabin

Food and Drink

Full premium dining experience from our exclusive Business Class menu.

Extra Legroom

Additional leg room included in business class cabin

In-flight Entertainment

Virgin Australia offers a variety of in-flight entertainment options dependent on the route flown, aircraft type and availability. Find out more about our entertainment options on domestic flights.

On the Ground

Priority Check-in

Yes

Baggage

7kg carry-on baggage.

2 Pieces of 32kg checked baggage allowance included. Guests have the option to purchase multiple additional bags at 32kg each. Additional pieces can be purchased during booking, online under ‘Manage Booking’, via the Guest Contact Centre (GCC) or at the airport for a higher rate. 

Access to the Virgin Australia lounge

Yes

Fare Rules

Changes

 Name Changes
Not permitted.

Flight Time and Date Changes
Permitted up to 24 hours after the flight
No change fee is applicable. Any difference in price between the original and new fare must be paid.

Cancellations and No-shows

Cancellations
Permitted up to 24 hours after the flight
A refund or a credit for the balance will be issued. Credits must be used within 12 months of the date the credit was issued.

Flights booked via our website, mobile website or downloadable mobile application can be cancelled: online or via the application up to 60 minutes prior to scheduled departure; or via the GCC up to 24 hours after the flight.

No-shows
Guests who check in, but do not fly, will not be eligible for a refund or credit.

Credits and Refunds

Guests, who cancel their flight in accordance with fare rules, can elect to receive either a credit or a refund to the original form of payment.

Credits or refunds will be for the value of the original fare.

Note: Refunds are not available for all forms of payment.  Refunds are available via the GCC. Conditions apply – please refer General Information above.

Payment

Instant payment required.

Velocity Frequent Flyer

Velocity Points and Status Credits

Earn Velocity Points for every dollar you spend on your flight and Status Credits based on fare class and miles flown.

Platinum, Gold and Silver Velocity members earn a Points bonus on top of the base Points earned.


Note: Business Class and Premium Economy are not available on all international short haul and domestic services. Available cabin classes and fare types will be displayed in the booking panel when you book your flight.

Included
 Saver LiteSaverFlexiBusiness SaverBusiness
Booking Changes

Available for purchase

Up to 24 hours before the flight. Fees and Conditions apply.

Available for purchase

Up to 24 hours before the flight. Fees and Conditions apply.

Included

Up to 24 hours after the flight. No Fees. Conditions apply.

Included

Up to 24 hours after the flight. No Fees. Conditions apply.

Included

Up to 24 hours after the flight. No Fees. Conditions apply.

Booking Cancellations

Available for purchase

Up to 24 hours before the flight. Fees and Conditions apply.

Available for purchase

Up to 24 hours before the flight. Fees and Conditions apply.

Available for purchase

Up to 24 hours after the flight. Fees and Conditions apply.

Included

Up to 24 hours after the flight. No Fees. Conditions apply.

Included

Up to 24 hours after the flight. No Fees. Conditions apply.

Food & Beverage

Available for purchase

Snacks and beverages included on selected flights / Additional food and beverages available for purchase onboard, subject to availability. Tea/Coffee/Water included on all flights

Available for purchase

Snacks and beverages included on selected flights / Additional food and beverages available for purchase onboard, subject to availability. Tea/Coffee/Water included on all flights

Included

Included (retail food and drink subject to availability).

Included

Included (not all food and drink offerings are available on all flights).

Included

Included (not all food and drink offerings are available on all flights).

Checked Baggage

Not included

No bags included. Additional may be purchased on selected flights.

Included

1 bag included (23kg). Additional maybe purchased.

Included

1 bag included (23kg). Additional maybe purchased.

Included

2 bags included (32kg ea). Additional maybe purchased.

Included

2 bags included (32kg ea). Additional maybe purchased.

Advance Seat Selection

Included

Included 

 

Included

Included 

 

Included

Included 

 

Included

Included 

 

Included

Included 

 

Extra Legroom

Available for purchase

Available for purchase*.

Available for purchase

Available for purchase*.

Available for purchase

Available for purchase*.

Included

Business Seating: Extra space and comfort.

Included

Business Seating: Extra space and comfort.

Priority Check-in

Not included

Not included 

 

Not included

Not included 

 

Not included

Not included 

 

Included

Included (where offered).

Included

Included (where offered).

Priority Boarding

Not included

Not included 

 

Not included

Not included 

 

Not included

Not included

 

Included

Included (where offered).

Included

Included (where offered).

Lounge Entry

Available for purchase

Membership available for purchase.

Available for purchase

Membership available for purchase.

Available for purchase

Membership available for purchase.

Included

Included (where offered).

Included

Included (where offered).