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Velocity Frequent Flyer members can earn and redeem Points with Blue Holidays. Some conditions do apply. For more detailed information on earning, please visit Velocity Frequent Flyer > Earn > Travel & Entertainment, or for information on redeeming Points, visit Velocity Frequent Flyer &g ...

As a benefit to our premium Velocity Frequent Flyer members, Silver, Gold and Platinum members receive a complimentary baggage allowance. The complimentary baggage allowance varies depending on your destination. Australian Domestic, New Zealand, the Pacific Islands, Bali and Phuket Platinum: 69 ...

Status refers to the membership level you hold within the Velocity Frequent Flyer program. When you join the program, you become a Velocity Red member. To advance to our Silver, Gold and then Platinum membership levels, you need to earn Status Credits by flying with Virgin Australia, Virgin Sam ...

You can earn Velocity Points twice on flights booked with Virgin Australia, Virgin Samoa and our partner airlines, as well as on purchases made with our Program partners, simply by using a credit or charge card linked to your Velocity Account. If your card is not linked, contact your credit car ...

New Zealand You can access the Air New Zealand Koru Lounge when travelling Trans Tasman regardless of what fare type you are travelling on. The Pacific Islands, Bali and Phuket These destinations do not have lounge access in any of our airports. Other International Destinations Virgin Australia ...

The time it takes for Velocity Points to appear in your account varies, depending on the Program Partner. Points earned by flying with Virgin Australia, Virgin Samoa or one of our partner airlines, are usually credited between one and twelve weeks after flying. For our Program Partners, Points ...

To upgrade your Velocity Frequent Flyer membership level, you need to earn Status Credits by flying with Virgin Australia and our selected partners airlines. As an added requirement from August 2012, you must achieve a minimum number of eligible sectors by flying with Virgin Australia. Each da ...

To claim Points missing from your account, please use our online claim form. What can I claim? For flights with Virgin Australia, Virgin Samoa and our international partner airlines, Points can be claimed up to six months from the date of travel, as long as you were a member at the time. For ot ...

You can earn Velocity Points twice on one purchase by using a credit or charge card linked to your Velocity Account. Simply make a purchase with any of our program Partners using your participating credit or charge card and you will earn Points for your purchase, plus Points for the spend on yo ...

To claim Velocity Points for eligible flights with Etihad Airways, Delta Air Lines, Virgin Atlantic, Virgin America, Hawaiian Airlines, Air PNG or SkyWest email a copy of your Electronic Ticket or Boarding Pass to retro@velocityrewards.com.au. To claim points for eligible flights with Malaysia ...

Velocity Frequent Flyer is the global frequent flyer program of Virgin Australia. For more information on Velocity Frequent Flyer please visit Velocity Frequent Flyer > Program Benefits > About the Program.

If you forget to quote your membership number and you have already flown, you have six months from the date of travel to update airline transactions, and three months from the date of purchase for all other activities. To claim your missing Points, please complete our online Claim Missing Point ...

Activities Completed Prior to Becoming a Member If you are not yet a Velocity member, and you have flown with the Virgin Australia, Virgin Samoa or one of our Partner Airlines in the last 30 days, then you can still claim your Points. First, you will need to join Velocity Frequent Flyer, and th ...

As long as you continue to earn or redeem Velcoity Points, your Velocity Frequent Flyer membership never closes and your Points balance will never expire. Inactive Accounts If you don't earn or redeem Velocity Points in a three year period, your account will become inactive and your Points may ...

For travel with Virgin Australia and Virgin Samoa, the easiest way to check how many Points are required to redeem a flight is to access your Velocity account and select "Search and Book Flights". Note: If you go directly through either the Virgin Australia or Virgin Samoa website, you will onl ...

You will earn Points when you fly with Virgin Australia, our international Partner Airlines, or when using one of our global Program Partners. Velocity Program Partners include retailers and service providers in the following categories. Airlines Credit Cards Car Hire Accomodation Travel and E ...

You will earn Status Credits when you fly with Virgin Australia and many of our international airline partners. Status Credits determine your level of membership in our frequent flyer program. The higher your membership level, the greater the benefits you receive. For more information please vi ...

Contact details for Velocity Frequent Flyer are available on our Contact Us page.

Velocity members can transfers between 5,000 and 100,000 Points to an eligible family member, up to four times a year. Transfering Points is free to do online (a fee applies if you transfer through the Membership Contact Centre). Simply log in to your account and click on the "Points Transfer" ...