Return to FAQ Home > Fare Types
There were 6 questions found in this category:
Australian Domestic, New Zealand, the Pacific Islands, Bali and Phuket Fees are charged for each additional piece, per one-way journey (includes formal connecting flights). Guests who are travelling with checked baggage on a Saver fare in one direction and a Flexi fare in the other will be requ ...
Australian Domestic, New Zealand, the Pacific Islands, Bali and Phuket Your baggage allowance will depend on what type of fare you are travelling or on your membeship level with Velocity Frequent Flyer. The highest allowance will apply. Saver fares do not include a complimentary baggage allowan ...
Australia Domestic Premium fares, for travel in either Premium Economy or Business Class cabins include complimentary entry into the Virgin Australia lounge. Simply present your itinerary or boarding pass for onward travel on the day. New Zealand Premium fares, for travel in Premium Economy c ...
Virgin Australia has a range of different fare types, some more flexible than others. If a fee is payable to change or cancel a booking, the fee amount will depend on the fare type booked and how the change or cancellation was made. For more information on fare types, visit Plan > Fare Types ...
If you cancel your flight in accordance with the fare rules, and a refund is allowed, this can be requested by emailing reservations@virginaustralia.com with the following details. Booking Reference Number (PNR) Passenger Names Flight Details Alternatively, you can request a refund by calling ...
Virgin Australia and Virgin Samoa offer a range of fare types. Information about fare rules and inclusions can be found at Plan > Fare Types. However, if you are looking for information about the onboard inclusions across our range of cabin classes, please visit Experience > Onboard the F ...
