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In just one call you can book your limousine service for both ends of your journey. To book, please call our Guest Contact Centre. When you book you will need to provide: 1. Your flight booking reference 2. Your pick-up and drop-off addresses, including post/zip codes 3. A contact number ...
Annual membership is available for $420, plus a one-off joining fee of $330. Velocity Silver members receive a discounted Annual membership for $300 with no joining fee. Guests may also purchase a Lifetime membership for $9,750 (with no joining fee). This is reduced to $6,750 for guests aged 60 ...
Australia Domestic Guests who are travelling on a Premium fare are able to access the Virgin Australia lounge, even if they are not members. Guests who are not members of the Virgin Australia lounge but who purchased a Single Entry Pass prior to 31 December 2011 may redeem their pass for entry ...
If you are booked on a formal connection, your baggage will be checked through to your final destination. The only exception to the rule is, if your formal connection is from an international flight onto a domestic service. In this case you will need to collect your baggage from the first tra ...
Australia Domestic Premium fares, for travel in either Premium Economy or Business Class cabins include complimentary entry into the Virgin Australia lounge. Simply present your itinerary or boarding pass for onward travel on the day. New Zealand Premium fares, for travel in Premium Economy c ...
If you plan to book a connecting or follow-on flight, which a formal connecting flight (i.e. you book two single sector flights), the following are our recommendations for the minimum time to leave between the scheduled arrival time of the first flight and the scheduled departure time for the n ...
Australian Domestic For domestic travel we recommend you arrive at the airport at least 45 minutes prior to departure. The latest you are able to check in for a domestic flight is 30 minutes prior to departure. If you are travelling in a large group or require special assistance, we recommend ...
Virgin Australia operates from Tullamarine airport. Virgin Australia flights depart and land at the T3 terminal, located at the left end of the main airport building, directly adjacent to the International Terminal. For more information about our airport locations please visit Experience > A ...
Subject to space availability, members of the Virgin Australia lounge may invite one guest to accompany them into the Virgin Australia lounge. Platinum members of Virgin Australia's loyalty program, Velocity Frequent Flyer, may invite up to three guests to join them in the Virgin Australia lo ...
You may be able to request the pick-up and drop-off of a fellow eligible guest to or from a different address, provided that the address is on route to your destination. These requests will be fulfilled at the discretion of the limousine provider and may incur an extra cost. For more information ...
Guests who are using the Virgin Australia limousine service can request child seats, provided your request is made at least 24 hours prior to your flight - we cannot guarantee provision for requests made within this window. To ensure the correct seat is supplied, you will need to provide the ag ...
You can change your limousine service details as long as you notify the limousine provider directly, at least six hours before the scheduled departure time of your flight. For more information on limousine transfers, please visit Experience > At the Airport > Airport Transfers.
Terminal information for airports to and from which Virgin Australia and Virgin Samoa operate can be found at Experience > At the Airport > Airport Guides.
The limousine service is available for eligible guests travelling on selected flights operated by Virgin Australia or Etihad Airways to and from selected airports in Australia, the United States of America, the United Arab Emirates, Europe and Asia. For more information, please visit Experience ...
Information about the Virgin Australia lounge can be found at Experience > At the Airport > Airport Lounges.
You can find information on any airport we fly to or from by selecting the airport at Experience > At the Airport > Airport Guides.
The Virgin Australia lounge is located at the following domestic airports. Adelaide Brisbane Canberra Mackay Melbourne Perth Sydney At this stage, there are no Virgin Australia lounge located at any international terminal, however guests travelling with Virgin Australia to to destinations othe ...
We recommend you book your limousine service as soon as you have booked your flight. However, you can book your limousine service up until 24 hours before the scheduled departure time of your flight. For more information about our limousine service please visit Experience > At the Airport &g ...
The limousine service is complimentary within a specific distance from the airport. For information regarding ranges for specific airports please visit Experience > At the Airport > Airport Transfers. If you require a limousine transfer beyond the range of the complimentary service, the l ...
For information on Duty Free allowances please visit Experience > At the Airport > Duty Free and Customs.








