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Experience

Airport Transfers

Private Transfers

Brunel Transfers

Enjoy chauffeur service and private sedan transfers with our partner Brunel.

Brunel's luxury vehicles include sedans, limousines and people movers, and come equipped with soft leather seats, adjustable footrests, DVD facilities, air-conditioning, multi-speaker stereo systems, fresh bottled water, magazines and newspapers.

Velocity Points on Every BookingVelocity

Earn three Velocity Points for every dollar you spend on bookings with Brunel. Silver, Gold or Platinum members earn an extra 50%, 75% or 100% bonus Points respectively, on top of base Points.

Book a Private Transfer

Enquire online now or call the applicable local number below:

Australia1300 454 669
Anywhere else in the world+61 2 9534 0877

 

Shared Transfers

Conexion shared transfers

Our transfer partner Con-x-ion provides shared shuttle bus services to and from airports in Brisbane, Melbourne, Sydney, Cairns and Townsville, as well as to and from theme parks and attractions within Gold Coast and Sunshine Coast regions.  

Travel in air-conditioned comfort and experience the friendly and reliable service of Con-x-ion’s fully accredited operators. Shuttles are a great solution for families and business travellers, offering more room and fewer stops than public transport.

Book online now

Complimentary Limousine Service

Virgin Australia is pleased to offer complimentary limousine service transfers to and from participating airports to our Business guests travelling on international Long Haul services

Eligibility

Eligibility for the complimentary limousine service is dependent on flight destination, fare class, operating airline, and airline who issued your ticket. We recommend that you book your limousine service as soon as you have booked your flight. Our limousine service can be booked up to 24 hours prior to flight departure.

> Participating Airports

> Journey Distances

> Changes to your Limousine Booking

> Travelling to the Airport

> Travelling from the Airport - Meeting Points

> Drop-off - at the Airport

> More Information

 

Participating Airports

The limousine service is currently available to and from the following participating airports, depending on the airline operating your flights :

Flights operated by Virgin Australia

Australia
  • Brisbane International Airport
  • Melbourne International Airport
  • Sydney International Airport
  • Airports in all other Australian capital cities when a guest is connecting between an international long haul flight and a domestic flight operated by Virgin Australia
United States of America

 

  • Los Angeles International Airport
United Arab Emirates

 

  • Abu Dhabi International Airport


Codeshare Flights Operated by Etihad Airways

Australia
  • Brisbane International Airport
  • Melbourne International Airport
  • Sydney International Airport
United Arab Emirates

 

  • Abu Dhabi International Airport
Europe
  • Dublin International Airport
  • Frankfurt International Airport
  • London Heathrow International Airport
  • Manchester International Airport
  • Moscow Domodedovo International Airport
  • Munich International Airport
  • Paris – Charles de Gaulle Airport
  • Milan – Malpensa International Airport
Asia

 

  • Singapore Changi International Airport

Limousine Journey Distances

Complimentary limousine transfers are available within the following specific distances of participating airports:

Flights Operated by Virgin Australia

  • Australia (including Virgin Australia domestic ports) – 60 km
  • USA – 50 miles
  • Abu Dhabi – within the United Arab Emirates

Codeshare Flights Operated by Etihad:

  • Sydney International Airport – 50 km
  • Brisbane International Airport – 60 km
  • Melbourne International Airport – 80 km
  • Abu Dhabi – within the United Arab Emirates
  • Dublin International Airport – 50 km
  • Frankfurt International Airport – 40 km
  • London Heathrow International Airport – Business Class 100 miles; First Class 150 miles
  • Manchester International Airport – 100 miles
  • Milan Malpensa International Airport – 60km
  • Moscow Domodedovo International Airport – within Moscow Ring Road (MKAD)
  • Munich International Airport – 40 km
  • Paris – Charles de Gaulle Airport – Business Class 100 miles; First Class 150 miles (both within Ile de France)
  • Singapore Changi International Airport (SIN) – within Singapore City and Sentosa Island

If you need to travel beyond the complimentary service range you will need to pay for the additional distance at the local applicable rate. The limousine provider will inform you of the additional cost when you book the service. You will need to settle this cost directly with your chauffeur.

You can take other passengers with you, up to the maximum capacity of the vehicle. If two or more eligible guests travel together in the same vehicle in Australia or the United States, the complimentary distance might be extended – please ask your limousine service reservations agent for specific details.

Changes

You can change your service details up to 24 hours before your flight departure by contacting the limousine provider directly (contact details will be provided upon initial booking). Our Guest Contact Centre cannot make any changes to your limousine booking on your behalf.

Travelling to the Airport

The limousine provider will tell you your pick-up time upon confirmation of your booking. Pick-up times are set by the limousine provider, as they know how much time is required to get from your address to the airport in time to check in. The limousine provider will call you within 24 hours of your pick-up time to confirm that the service is still required.

At pick-up your chauffeur will wait for you kerbside outside the main entrance to your building or residence. The limousine will display clear signage.

Travelling from the Airport

For journeys from the airport, your chauffeur will meet you at the following location:

Australia:
  • Brisbane International Airport (BNE)
  • Melbourne International Airport (MEL)
  • Sydney International Airport (SYD)
  • Domestic airports in all Australian capital cities when connecting to or from a domestic flight operated by Virgin Australia
After clearing Customs you will be met by your chauffeur, holding a name board, in the arrivals area.
United States of America:
  • Los Angeles International Airport (LAX)
After clearing Customs you will be met by a concierge, holding a Virgin Australia sign, in the arrivals area.
United Arab Emirates:
  • Abu Dhabi International Airport (AUH)
Immediately after clearing Customs, make your way to the Etihad Chauffeur Desk located in the arrivals area, and enter the Etihad Chauffeur lounge. Wait in comfort until your chauffeur is ready to collect you, board your limousine directly from the lounge’s kerb.
Europe and Asia:
  • Dublin International Airport (DUB)
  • Frankfurt International Airport (FRA)
  • London Heathrow International Airport (LHR)
  • Manchester International Airport (MAN)
  • Milan Malpensa International Airport (MXP)
  • Moscow Domodedovo International Airport (DME)
  • Munich International Airport (MUC)
  • Paris – Charles de Gaulle Airport (CDG)
  • Singapore Changi International Airport (SIN)
London Heathrow:
Meet your chauffeur at the Cabot Global Chauffer Desk, located in Terminal 4.

 

All other airports:
After clearing Customs you will be met by your chauffeur, holding a name board, in the arrivals area.
 

Drop-off – at the Airport

Your chauffeur will drop you off at the airport terminal, as close as possible to the relevant check-in area. Guests are responsible for taking their own baggage to the check-in area.

Train Transfers

Brisbane Airtrain transfers you straight from Brisbane airport to Brisbane suburbs and surrounds, and to the Gold Coast. Be in Brisbane city within 20 minutes, or on the Gold Coast in an hour and a half.