Flights in and out of Australia may be impacted by planned industrial action by Customs and Border Protection Officers at Brisbane, Sydney, Melbourne, Adelaide and Coolangatta International Airports on Monday 3 August. This industrial action may delay passenger processing through Customs so Virgin Australia is advising guests departing Australia to arrive 3 hours before their scheduled flight.
For guests returning to Australia with a connecting flight, please see a member of the Virgin Australia Ground Crew upon arrival who can assist with a transfer.
A list of affected times is listed below:
BNE – 0630 – 1030am 1700 – 2100pm
MEL – 0700 – 1100am 2100 – 0100am
SYD – 0600 – 1000am 2200 – 2359pm
ADL – 0730 – 0830am
OOL – 0600 – 1000am 1500-1900pm
We will be working to ensure we have guests safely on their way as soon as possible. We encourage our guests to check the status of their flight here: http://virg.co/3HEba