Aircraft Information
 

Virgin Australia operates a fleet of over 80 aircraft, which feature different facilities and functions.

• Read about each aircraft’s seating arrangements and onboard amenities

Virgin Australia lounge

Work, socialise or unwind in comfort at the Virgin Australia lounge. Our lounges are stylish and practical spaces that are designed to cater for our guests’ moods and purposes with a variety of inclusions.

• Discover the benefits of a Virgin Australia lounge Membership

Kiosk Check-in

Our Kiosk Check-in is fast and easy. In four simple steps you can check in, choose your seat and print your boarding pass. 

• Find out more about the benefits of Kiosk Check-in.

Web Check-in

Skip the queues at the airport – check in at home via the web. All you need is your booking reservation number, an internet connection and a printer. 

• Web Check-in for your flight.

Extra Legroom Information

Economy guests travelling on our Domestic and Short-haul International flights have the option to stretch out and relax with up to 25% more legroom in our Extra Legroom seats.

• Find out more about how you can enjoy extra legroom

Onboard Menu 

We have partnered with celebrity chef Luke Mangan, and have sourced a gourmet range of snacks, meals and beverages, for our onboard menu.

• Discover what’s on the menu

Base Fares (Fare Types)

We offer a range of fare types, within each cabin class, to give you choice, value-for-money and levels or flexibility.

• Find out which fare family suits your needs

Schedules

We make planning your trip simple. In a few easy steps you can plan, book and be on your way.

• View our timetables and destinations

Carry-on Baggage Allowance

All guests flying with Virgin Australia can travel with up to 7kg of carry-on baggage.

• View what you can and cannot take onboard our aircraft, as part of your carry-on baggage

Checked-in Baggage Allowance

Checked baggage allowances differ per fare type, per cabin class.

• Find out what checked baggage allowance is included in your ticket

Group Quote Request

For a quick and easy quote on your group or conference travel fill in our Quote Request Form.

• Fill in our Quote Request Form

Name Changes

Different fare types come with different rules and flexibility.

• View our name changes rules and applicable fees and surcharges

Clue Cards

• GDS Cheat Sheet
• Sabre
• Amadeus
• Galileo
• Interline Trouble-Shooting

Policies

Liquids

The Australian Government has enhanced security measures in place, which limit the amount of liquids, aerosols, and/or gels you can take onboard in your carry-on baggage.

• Read about these enforced enhanced security measures and what they entail

Pets

We have specific rules in place regarding pet travel. Only domestic dogs and cats can travel; and only on our Domestic services.

• View our Conditions for Carriage of pets

Medical Clearance

There are some medical conditions that restrict travel or require clearance from a medical practitioner before travel.

• Read our Medical Clearance Guidelines

Children Traveling Alone

Unaccompanied Minors can only be booked on our Domestic services, and certian conditions apply.  

• Read about how to book an Unaccompanied Minor, and our Conditions of Carriage

Key Contacts

We have dedicated teams available to answers and assist you with your questions.

• Talk to the right person today, click here for contact details.  

Latest Accelerate Business News

Keep up to date with our latest Accelerate news.

• View Business News (PDF 87KB)

Trade Releases

Keep up to date Virgin Australia Group trade news.

• View Trade Release (PDF 85.8KB)