IMPORTANT INFORMATION:

Scam Calls

Bookings

Resources

Virgin Australia Policies

Agent Debit Memo (ADM) and Agent Credit Memo (ACM)

Baggage

Booking and Service Fee

Children Travelling Alone

Unaccompanied Minors can only be booked on our Domestic services, and certain conditions apply as outline in the below policies.

GDS Booking Practices

Liquids

The Australian Government has enhanced security measures in place, which limit the amount of liquids, aerosols, and/or gels you can take onboard in your carry-on baggage.

Name Changes

Schedule Changes

Seating

Specials Needs and Assistance

Voluntary Reissue and Converting Currency Guidelines 

Waitlist

 

Virgin Australia Travel Agent Guides