Best Airline Australia Pacific
Best Airline Staff Service Australia Pacific
Virgin Blue Voted Best Low-Cost Airline
Friday 21 May 2010: Virgin Blue was last night awarded ‘Best Low-Cost Airline’ (Australia/Pacific), in the 2010 Skytrax World Airline Awards, held at the Aircraft Interiors Expo in Hamburg, Germany 20 May, 2010.
This is the fourth time Virgin Blue has won the Best Low-Cost Airline (Australia/New Zealand), after taking it out in 2002, 2004 and 2008.
Virgin Blue Chief Executive, John Borghetti, said, "The award is testimony to the great product, brand and people that make Virgin Blue what it is today. Virgin Blue remains committed to providing the best service in the sky with affordable fares, an innovative and evolving product both in the sky and on the ground, and exceptional on-time performance.”
The awards feature more than 200 airlines from around the globe, with 17.94 million real travellers completing a comprehensive questionnaire. The World Airline Awards are highly respected for being the largest Independent passenger survey of airline standards. The questionnaires were commissioned between July 2009 and April 2010, with the awards being announced in Hamburg on 20 May 2010.
John Borghetti added, “This award also recognises the great team that make Virgin Blue the great airline it is today.”
Commenting on the award to Virgin Blue, Skytrax Chairman, Mr Plaisted said: "this is a fantastic achievement for Virgin Blue, and they are clearly capturing the customer's hearts in what is an extremely competitive region for low-cost airlines. The awards are true recognition the front-line product and service that Virgin Blue is delivering to customers, and the award slogan of The Passenger's Choice underlines the fact they succeeding in satisfying the hardest critics, their users."
The World Airline Awards are notable and highly respected for being the largest Independent passenger survey of airline standards. The questionnaires were commissioned between July 2009 and April 2010, with the awards being announced in Hamburg on 20 May 2010.
For further information on the awards please visit http://www.worldairlineawards.com/.
* Multi award winning airline Group Virgin Blue includes domestic Australian carrier, Virgin Blue, together with short haul international airlines, Pacific Blue and Polynesian Blue. It also includes V Australia, the three class boutique style long haul airline with a unique Australian style featuring in-flight bars, mood lighting including twilight and sunset, “ladies only” bathroom, state of the art In-flight entertainment and an acclaimed Business Class offering.
Together they operate a fleet of 85 modern Boeing 737, 777 and Embraer E-Jet aircraft flying to 30 Australian and 18 international destinations including the USA, South Africa, Thailand, New Zealand, Fiji, Samoa, Tonga, Vanuatu and the Cook Islands. Founded in August 2000, the ASX listed Virgin Blue Group is headquartered in Brisbane, Australia, with more than 6,000 team members across its worldwide ports.