Best Airline Australia Pacific
Best Airline Staff Service Australia Pacific
Virgin Blue Flights Back On Track
Virgin Blue operations across Australia have returned to normal today following this week’s delays as a result of the closure of Melbourne Airport’s South Terminal on Monday.
The Virgin Blue team has worked through the evening to ensure today’s flights are back to scheduled operations.
Two flights were cancelled this morning due to unrelated circumstances (fog in Launceston and a medical emergency diversion) with only a handful of minor delays resulting.
In recognition of the extraordinary and unusual circumstances not of its making, Virgin Blue re-iterates its commitment to make an exception to its delay policy by:
Offering a full refund OR flight credit option to those Virgin Blue Guests who independently found alternative means of travel on another airline or mode of transportation
Offering a free flight to ALL Virgin Blue Guests that were seriously disrupted as a result of Melbourne Airport’s South Terminal Closure (the offer applies to delays over 4 hours and will be to the value of the amount they paid for their disrupted flight)